Career Information for a Casino Manager
Casino managers, sometimes also referred to as gaming managers, oversee the day-to-day operations of gaming facilities. Casino managers' duties include supervising personnel, monitoring gaming areas, overseeing security services, ensuring that gaming rules are followed and monitoring compliance with regulatory requirements. Casino managers may have long or unusual hours because many casinos are open around the clock.
|Education||No standard educational requirement, but employers may prefer an associate's degree; in-house training often provided; most states require licensure|
|Job Skills||Customer service skills, management skills, interpersonal skills, communication skills|
|Mean Annual Salary (2018)*||$85,260 (all gaming managers)|
|Job Growth (2016-2026)*||2% increase (all gaming service workers)|
Source: *U.S. Bureau of Labor Statistics
There is no standard education requirement to work as a casino manager, although many employers prefer candidates who have at least a 2-year associate's degree; common courses that are helpful include English, mathematics and communications. Many gaming operations offer in-house training for their employees. In most states, you'll also need to obtain a license from a gaming control or gambling commission, which generally requires photo identification and the payment of a fee.
To succeed as a casino manager, you'll need strong customer service skills. Because this is a role where you'll be overseeing people, you will also need good management, interpersonal and communication skills.
Employment and Economic Outlook
The employment outlook for gaming service positions, including casino management, was slower than average when compared to other occupational fields; the U.S. Bureau of Labor Statistics (BLS) projected slower than average growth (2% increase) from 2016-2026. The average annual income in 2018 for gaming managers was $85,260.
Alternative Career Options
Similar career options within this field include:
In 2018, the BLS reported that lodging managers made a mean income of $62,270 and that between 2016 and 2026, lodging managers could experience 4% growth in the number of available jobs. Lodging managers supervise all the activities of a hotel and its staff. Managers may enter the field with a high school diploma and gain work experience; alternatively, some have earned an associate's or bachelor's degree in a related field.
Gaming Surveillance Officer
Also called gaming investigators, these professionals monitor casino operations with the use of audio and video equipment. A high school diploma is typically sufficient, but specialized casino training may be required. Based on 2016-2026 predictions from the BLS, gaming surveillance officers and gaming investigators were expected to see a 4% increase in employment during the decade. Gaming surveillance officers and gaming investigators had an average income of $36,200, according to the BLS, as of 2018.