Certificate in Workplace Communications: Program Information

Workplace communications programs cover several aspects of formal communication, from document design to report writing. Certificates in this field are available at the undergraduate and graduate levels.

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Essential Information

Students in undergraduate workplace communications certificate programs must have a high school diploma or the equivalent. These programs consist of one or two semesters of training in topics including business writing and business communications technology. Programs also merge instruction on information design with conflict resolution and teamwork training. While courses taken in certificate programs can be applied towards a bachelor's degree, it is not required that admission seekers be enrolled in an undergraduate program.

Graduate certificate programs in workplace communications are designed for students and working professionals with bachelor's degrees in almost any subject. These programs are available through online study and require just one to two semesters to complete. The curriculum's focus is teaching students the writing and editing skills they need to produce professional documents in education, law, and public policy. They also learn to use desktop publishing software, including design and graphics creation.


Undergraduate Certificate in Workplace Communications

Programs teach students to communicate their points by using relevant workplace vocabulary and new technologies. Some certificate programs are designed to help non-native English speakers integrate more fluidly into the workplace. In addition to learning about different styles of technical and professional writing, students learn how to use technology to organize their lives, efficiently analyze information, and communicate with other business professionals. Common course topics include:

  • Assertive speaking
  • Business writing
  • Conflict styles
  • Electronic publishing
  • Text editing

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Graduate Certificate in Professional Communication

Individuals interested in working on technical writing, instructional design, document design for internet applications, and user interfaces may be interested in enrolling in these 1-2 semester graduate programs. Students learn to write, edit, and design documents for applications in fields like public policy, business, law, education, and technical writing. Programs offer students the opportunity to collaborate on projects with real-world applications. Because writing and collaborations are capable of being completed remotely, online learning options are also available. Students learn about grammar, research skills, and linguistics, as well as communication differences between the genders. Programs offer training in topics including:

  • Graphics for technical writing
  • Mediated communication
  • Proposal writing
  • Rhetoric
  • Technical editing

Employment Outlook and Salary Information

According to the U. S. Bureau of Labor Statistics (BLS), technical writers are predicted to see an employment increase of 10% from 2014-2024 (www.bls.gov). As of the May 2015 BLS report, technical writers - who held a total of 49,770 jobs - earned a median annual salary of $70,240.

Continuing Education Information

Some colleges offer associate degree programs in organizational communication that cover workplace communications. Organizational communication concentrations are also available through bachelor's degree programs in communications or social sciences.

Master's training in professional communication can be found in Master of Arts, Master of Science and Master of Professional Communication degree programs. Doctoral training is available through Doctor of Philosophy programs in rhetoric and professional communication.

Certificate programs in workplace communications are available for undergraduate and graduate students as well as working professionals. These programs help students develop the writing and speaking skills needed to create effective formal communications in workplace settings.

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