Administrative Manager: Job Description & Certification Info

Sep 25, 2019

An administrative manager oversees various aspects of an organization, including personnel, business records and more. While certification isn't required, managers with such a credential may increase their job prospects.

Essential Information

Administrative managers ensure that work operations continue smoothly. They coordinate workers, facilities and paperwork, as well as plan and direct facility maintenance. Voluntary certification is available through the International Facility Management Association. Administrative services managers should see faster than average employment growth in their field in the coming years.

Required Education Bachelor's degree
Other Requirements Voluntary certification
Projected Job Growth (2018-2028)* 7%
Average Salary (2018)* $106,050

Source: *U.S. Bureau of Labor Statistics

Job Description

Administrative managers work in an office supervising services throughout the building. They oversee workers and operations and ensure safety standards are being met. Depending on their place of business, they might manage and negotiate contracts, budget finances and handle insurance claims.

Administrative managers also might acquire materials or machines and ensure that job space is available. Additionally, they might observe off-site locations through monitoring equipment.

Certification Information

Voluntary certification for administrative managers is available through the International Facility Management Association (IFMA) and the Association of Professional Office Managers (APOM). The IFMA offers the Certified Facility Manager (CFM) and Facility Management Professional (FMP) credentials ( The FMP designation is an introductory certification that must be completed prior to the CFM designation. The FMP credential requires that the applicant complete four exams. The CFM designation requires a mixture of education and work experience. Once these requirements are met, a certified administrative manager must complete a certification exam.

The APOM offers several levels of certification to office managers. The certifications are designed to demonstrate professional expertise to potential employers. Certification subjects include leadership, personnel management and safety. Advanced certifications are also available in contract negotiations, finance and budgeting.

Administrative managers are typically expected to hold a bachelor's degree, and they can pursue voluntary certification through a few organizations. In order to earn certification, applicants need to meet education and experience requirements before passing an exam.

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