Career Definition for a Clinical Office Manager
Clinical office managers most frequently work in doctors' offices, clinics, and outpatient treatment centers. They are responsible for the administrative and managerial tasks needed to keep offices and clinics running effectively and efficiently. Common tasks for clinical office managers include planning work for employees, planning and evaluating systems and procedures, overseeing insurance claims and billing, monitoring and ordering supplies, ensuring privacy and standards of care are met, supervising staff, and maintaining patient records.
|Education||Associate degree required as a minimum|
|Job Skills||Understanding of medical ethics and privacy laws, leadership, communication skills, work delegation|
|Median Salary (2017)||$98,350 for medical and health services managers|
|Job Growth (2016-2026)||20% for medical and health services managers|
Source: U.S. Bureau of Labor Statistics
The necessary educational background to work in clinical office management varies by place of employment and the specific job duties involved. Generally, a minimum of an associate's degree in a field like medical administration or medical office management is required to work as a clinical office manager. Coursework in a 2-year, associate's degree program includes medical office law and ethics, professional administrative management, insurance coding, medical claims processing, accounting, communications, and medical office software.
Working in clinical office management requires you to have a thorough understanding of medical ethics, laws, and privacy rules. Being a strong leader with good communication skills and the ability to delegate work will help you succeed as a clinical office manager.
Career and Economic Outlook
The employment outlook for medical and health services managers, which includes clinical office managers, is good; according to the U.S. Bureau of Labor Statistics (BLS), employment in this field is expected to grow 20% from 2016-2026. The median annual salary for medical and health services managers in May 2017 was $98,350, according to the BLS.
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Alternate Career Options
Below are some other options in management careers:
Human Resources Manager
Human resources (HR) managers are typically in charge of recruiting, hiring, and evaluating employees according to company policies and labor laws. HR managers also administer employee benefit plans and payroll operations. This job typically requires at least a bachelor's degree in human resources or a related field, although some employers require a master's degree. Professional certification is available, and while not required, it's often desired by employers. Jobs in HR management are expected to increase 9% from 2016-2026, per the BLS, and these jobs paid a median salary of $110,120 in 2017. The BLS reports that the industries that paid the highest average wages in 2017 were monetary authorities and central bank.
Social and Community Service Managers
Social and community service managers are responsible for assessing the effectiveness of an organization's delivered services and programs. They identify needs, examine how well those needs are being met, and propose changes as required to better fulfill the mission of the organization. Social and community service managers usually have at least a bachelor's degree and work experience in a field like social work or public administration. The BLS reports that jobs in this field are expected to increase 18% from 2016-2026. The agency also reported that social and community service managers earned median pay of $64,100 in 2017, and the greatest number of jobs was found in individual and family services organizations, local government, and state government.