Career Definition for a Computer Technologist
As experts in their field, computer technologists have many career options open to them. For example, they may work as a systems administrator or at the help-desk of a computer retail store, in a testing laboratory or a service department. Wherever they work, the responsibilities of computer technologists typically include installing, servicing, testing, repairing and maintaining computer systems. In some cases, assisting customers with the purchase and installation of their new computer is the first priority of a computer technologist.
|Education||Degrees available at community colleges and universities|
|Job Skills||Math skills, troubleshooting, problem solving, customer service|
|Median Salary (2018)||$50,980 for computer user support specialists|
|Job Growth (2016-2026)||11% for computer support specialists|
Source: U.S. Bureau of Labor Statistics
While it isn't always necessary to have a college degree to secure employment in computer technology, the U.S. Bureau of Labor Statistics (BLS) reports that many of today's employers prefer to hire applicants with formal training. Many community colleges and universities offer degrees in computer science or technology, so it's important to clarify your career goals and choose the program that supports those objectives. The best programs also help you prepare for the professional certification examinations which may be needed to work with specific brands of technology.
Those planning a career in computer technology should possess strong math skills and enjoy troubleshooting and problem-solving. Because the responsibilities of a computer technologist often include customer service, good people skills are invaluable. Also, strong writing skills may be needed to prepare written directions or manuals for customers or company employees.
Employment and Earnings Outlook
The BLS projects that computer support specialists will see an 11% growth in employment nationwide between 2016 and 2026. In May 2018, the BLS reported that computer user support specialists had a median income of $50,980 per year.
Alternate Career Options
Below are some other career paths to follow in computer support and administration:
Computer Network Architects
Computer network architects analyze and develop small- and large-area data communications systems, such as those found in homes or cities. Undergraduates can begin planning for a career by pursuing majors in computer science, information technology (IT) or relevant engineering science. According to the BLS, this is a field growing as fast as the average with a 6% increase in jobs nationwide expected between 2016 and 2026. Median salaries for computer networks are relatively high, with those employed in May 2017 earning $104,650 per year.
Database administrators assess client needs and use computer software to develop accessible and secure collections of customer-related, financial or other types of information. They may specialize in application or system database administration. From 2016-2026, employment opportunities for database administrators are expected to grow by a faster than average rate of 11%, as reported by the BLS. As of May 2017, database administrators were paid median annual salaries of $87,020.