Crisis Negotiation Training and Education Program Information

Crisis negotiation training and education programs provide advanced study in negotiation tactics and techniques. Most of these programs are offered through universities and law enforcement departments or organizations.

Essential Information

While there are no specific degree programs in the field of crisis negotiation, students and professionals alike might benefit from a crisis management certificate program. Coursework teaches students how to properly communicate with law enforcement officials and victims during emergency situations, as well as how to recognize and minimize disaster impact, negotiate with criminals and lead a team of law enforcement or emergency medical personnel.

These programs generally do not have specific education prerequisites. However, 4-year universities that offer graduate certificate programs in crisis management with a focus on negotiation require incoming students to be college graduates.


Crisis Negotiation Training and Education Certificate

The primary goal of a crisis management certificate program is to teach individuals how to provide leadership and management during stressful situations, including emergencies and natural disasters. Such programs also often focus on principles for developing the internal protocols and policies used in crisis situations.

Crisis management certificate programs offer seminar courses that focus on the methods, theories and tactics for responding to emergencies and resolving conflicts in crisis situations. Some specific examples include:

  • Weapons of mass destruction incidents
  • Panic response operations and negotiation tactics
  • Psychological stress in crisis management
  • Risk communication
  • Mediation and arbitration
  • Psychology of conflict

Popular Career Options

Crisis negotiation skills can come in handy in several professions, including those in law enforcement, crisis systems management, hostage negotiation and disaster management. Some specific job titles that require crisis negotiation include:

  • Hostage negotiator
  • Homeland security officer
  • Public safety officer
  • Mediator

Employment Outlook and Salary Information

According to the U.S. Bureau of Labor Statistics (BLS), there were about 8,400 arbitrators, mediators and conciliators employed in 2014. That number was projected to grow 9% from 2014-2024, which is faster than the average. These professionals earned a mean annual wage of $69,060 as of May 2015, reports the BLS.

Certification Options

Some agencies and organizations offering certification for crisis negotiation professionals include the International Association of Hostage Negotiators (IAHN) and the Institute of Police Technology and Management (IPTM). Each of these organizations also includes training programs and continuing education options for professionals in the field.

Students who complete a crisis negotiation certificate program may work in a variety of fields, including law enforcement and hostage negotiation. Certification is also available through the International Association of Hostage Negotiators (IAHN) and the Institute of Police Technology and Management (IPTM).


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