Electronic Service Technician: Job Description, Duties and Requirements

Sep 24, 2019

Learn about the education and preparation needed to become an electronic service technician. Get a quick view of the requirements as well as details about training, job duties, and certification to find out if this is the career for you.

A high school diploma or GED is required to begin a career as an electronic service technician. This field is experiencing job decline, and in order to compete effectively for jobs it may be necessary to complete a certificate or associate's degree program, as potential employers may prefer applicants with formal training. Voluntary certification is also preferred by some employers.

Essential Information

Electronic service technicians install and repair electronic equipment, such as televisions, computers, stereo systems and other household devices. These positions may only require service experience, but some employers require formal training such as in a certificate or associate's degree program. An employer may require that electronic service technicians receive certification from an electronics technician association.

Required Education High school diploma; a certificate or an associate's degree in electronic engineering technology is recommended
Other Requirements Previous service experience; voluntary certification preferred by some employers
Projected Job Growth (2018-2028)* -1% (electrical and electronics installers and repairers)
Median Salary (2018)* $58,110 annually (electrical and electronics repairers, commercial and industrial equipment)

Source: *U.S. Bureau of Labor Statistics

Job Description of an Electronic Service Technician

Electronic service technicians install, fix and maintain a variety of home and office electronic equipment. They often work for service companies, distributors, department stores, manufacturers or repair shops. While technicians who work in a shop assist customers who bring in equipment that needs repair, field technicians travel in service vehicles to make house calls or visit offices to repair equipment, bringing their tools with them.

The U.S. Bureau of Labor Statistics (BLS) reports that electrical and electronics repairers of commercial and industrial equipment earn a median annual income of $58,110, as of May 2018. A 1% decline is expected in the employment of electrical and electronics installers and repairers during the 2018-2028 decade, largely due to more reliable equipment and improved service tools that limit the need for more technicians.

Duties of an Electronic Service Technician

As part of their maintenance duties, technicians may inspect and test electronic equipment using multimeters, circuit testers and oscilloscopes. In diagnosing a repair problem, technicians may first use routine checks or make sure that there are no defective parts. If these first steps yield no results, they may then consult manufacturer's instructions or use test equipment to isolate the problem. Field technicians may ultimately have to bring broken equipment into the shop if it cannot be fixed on location.

Requirements to Become an Electronic Service Technician

Electronic service technicians may only be required to have service experience to qualify for these positions; however, some employers require some formal training. Many technical schools and colleges offer certificates and associate's degree programs that teach the skills necessary for this career, such as a electronic service technician certificate or Associate of Technology degree programs. These programs often include coursework in electronics, electronic manufacturing, amplifiers, transistors and schematics.

Some employers may only hire certified electronic service technicians. Certification programs are offered by different organizations, for example the Electronics Technicians Association offers several basic certifications, such as the Associate Certified Electronics Technician (CETa) credential, and many specialized certifications, such as the Biomedical Electronics Technician (BET) and the Consumer Electronics Service Technician (CEST) credentials. The International Society of Certified Electronics Technicians also offers several certifications, including the Associate Level Electronics Certified Electronics Technician and the Electronics Systems Associate (ESA) for technicians seeking advancement.

Electronic service technicians repair electrical products such as televisions and stereos. They need to know how to run routine diagnostic checks to determine that there are no defective parts and to determine what's causing the product to malfunction. Items may be repaired on location or in a workshop.

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