Family Readiness Support Assistant: Job Description & Requirements

Sep 28, 2019

Family Readiness Support Assistant jobs typically require little formal education. Learn about the training, job duties, and citizenship requirements to see if this is the right career for you.

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Family Readiness Support Assistants help support families who are preparing for deployment. They refer families to helpful on-base and community resources, provide support and assistance, and conduct administrative duties in an office setting. This career falls under the category of social and human services, and it requires a high school diploma in addition to at least one year of office experience.

Essential Information

Family Readiness Support Assistants are civilian employees of the armed forces who connect military families to military and civilian resources that offer services and assistance while soldiers are deployed. This job requires a high school diploma or equivalent, as well as at least one year of relevant office experience. Additionally, candidates must hold U.S. citizenship and be able to type at least 40 words per minute. This job might appeal to an individual with interests in social/human service, office administration, or communication.

Required Education High school diploma or equivalent
Other Requirements One year of relevant office experience, U.S. citizenship, ability to type at least 40 words per minute
Projected Job Growth (2018-2028)* 13% increase (social and human service assistants)
Median Salary (2018)* $33,750 annually (social and human service assistants)

Source: *U.S. Bureau of Labor Statistics

Job Description

As a civilian employee, a Family Readiness Support Assistant (FRSA) provides logistical and administrative assistance to the Family Readiness Group (FRG), a unit-based program affiliated with the U.S. Army, National Guard, or Reserves. Similar positions exist in other military branches; for example, a Family Readiness Officer is the equivalent for the Marines and Navy. In the Air Force, they are known as Caring for People Coordinators.

FRSAs intermediate between soldiers and their families, the FRG, the unit commander, and community agencies in preparation for deployments. They continue to provide assistance and support to families and soldiers during deployments, in addition to helping families adjust to post-deployment challenges.

Job Duties

The position involves referring military families to on-base and community resources that give assistance during deployments. Other duties include developing and maintaining FRG rosters, preparing online and print communications, updating commanders and FRG leaders, scheduling training, keeping volunteer records, and coordinating unit activities. They may attend FRG meetings as needed. An FRSA also upholds Operations Security (OPSEC) by properly storing or destroying classified records.

Additionally, FRSAs keep soldiers and their families updated on news relevant to deployments or training. They might plan meetings and workshops, which could require reserving meeting facilities, arranging childcare, and booking speakers. They may also promote health and education programs.

Job Requirements

An April 2011 search of available positions on USA Jobs showed that the primary requirement for becoming an FRSA is U.S. citizenship. Candidates may be required to pass a drug test, as well as acquire and maintain a security clearance. They must have basic office skills, like using standard office equipment and typing at least 40 words per minute. Applicants typically need to have at least one year of relevant experience, which may include clerical work or previous experience in FRG office administration. In some cases, education may substitute for experience.

FRSAs may have to complete online or in-class training upon employment. These training classes cover such topics as family team building, volunteer management, OPSEC, community services, legal affairs, and deployment cycles.

Career Outlook and Salary Info

According to the U.S. Bureau of Labor Statistics (BLS), the median salary among social and human service assistants, including Family Readiness Support Assistants, was $33,750 as of May 2018. Employment opportunities for all social and human service assistants was expected to increase 13% from 2018-2028, which is much faster than the national average for all job sectors.

Family Readiness Support Assistants help prepare military families for deployment by providing helpful resources and communicating important information. They must be able to type at least 40 words per minute and have at least a year of office experience. A high school diploma and US citizenship in addition to passing a drug screening and security clearance are required for a career in this position.

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