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Health Services Manager: Job Description & Requirements

Dec 09, 2019

Health Services Manager Career Information

Job Duties Create and manage budgets, manage employees, stay up-to-date on laws and technology
Skills Organized, detail-oriented, interpersonal communication, knowledge of software used in healthcare management
Educational Requirements Bachelor's degree in health administration or related field;
Master's degree in health administration or related field recommended
Job Growth Outlook (2018-2028)* 18%
Median Annual Salary (May 2018)* $99,730

*Source: U.S. Bureau of Labor Statistics

Health Services Management Job Description

Medical and health services managers are professionals who specialize in managing facilities that provide medical and health-related services. They manage the finances and the budget of the facility, hire, train, and supervise employees, and maintain the facility's records. Health service managers work with medical professionals, patients, and insurance agents and they may also represent the facility at meetings or conferences. They must keep up to date on and implement changes in their facilities based upon changes in healthcare laws and regulations in healthcare technology. Medical and health services managers may choose to specialize in an area of expertise such as:

  • Nursing Home Administrator: Nursing home management
  • Clinical Manager: Managing a specific clinical department, such as physical therapy or nursing
  • Health Information Manager: Managing and securing patient records

Medical and Health Services Managers Educational Requirements

A bachelor's degree in health administration, health management, nursing, public health administration, or business administration is typically required to work as a health services manager. Students pursuing degrees focused upon healthcare management will take healthcare and business-related courses. They will learn medical technology and management skills that are specific to the medical field. Some schools may allow students to take some business administration courses online.

A master's degree is recommended. Options include a master's degree in health administration, public administration, business administration (MBA) (find out more about the cost of an online MBA here), or public health. Other options include an MBA in conjunction with a health administration or related master's degree, such as a combined MBA/Master of Health Administration program, or an MBA with a concentration in Health Administration.

Certification and Licensure

It is also recommended that aspiring medical and health services managers attend a master's program that is accredited by a national association, such as the Professional Association of Health Care Office Management or the American College of Health Care Administrators. These programs will prepare students to sit for the certification exams from these national organizations. While certification is not required to work as a health services manager, it can make a job applicant more attractive to an employer. Some facilities, such as nursing homes, may require health service managers to have a license.

Job Outlook

The U.S. Bureau of Labor Statistics (BLS) projects that employment of medical and health services managers will grow by 18% between 2018 and 2028. This is much faster than average job growth in comparison to other occupations. The BLS projects that the rise in demand for health services managers will be due to an increase in demand for healthcare services by the aging baby-boomer population. Those with a master's degree in health administration or a related field and with a thorough knowledge of healthcare IT systems will have the best job prospects. In 2018, hospitals employed 33% of medical and health services managers, followed by offices of physicians, which employed 11% of medical and health services managers, and nursing and residential care facilities, which employed 10% of medical and health services managers. The BLS projects that, between 2018-2028, employment will grow in both nursing care facilities and the offices of health practitioners.

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