Career Definition for Hospital Intake Coordinators
Hospital intake coordinators are responsible for handling phone calls from patients, insurance companies, and healthcare providers about outpatient and inpatient admissions, prescription drug programs, and pre-certifications. Coordinators also play a big part in determining the level of care for patients and maintain contact with the family and friends of a patient.
|Job Skills||Stress management, clerical ability, communication skills, organization, customer service|
|Median Salary (2017)*||$33,680 (all information clerks)|
|Career Outlook (2016-2026)*||3% (all information clerks)|
Source: *U.S. Bureau of Labor Statistics
Hospital intake coordinators are required to have a bachelor's degree in allied health, health care policy, or in a related field. While in school, it is important for a student to gain experience in crisis intervention, administration, assessment, and intake. Classes will include psychiatric diagnoses, chemical dependency, behavior management, and human development, among other more general course topics.
Hospital intake coordinators must have efficient organizational and communication skills. Coordinators need to have friendly phone demeanor, know how to type well, and have solid clerical skills. Being a hospital intake coordinator can be a stressful job at times, and it's important to be able to have emotional stability.
Career and Economic Outlook for Hospital Intake Coordination Careers
As a type of information clerk, these intake coordinators, or admitting interviewers, could anticipate slower than average employment growth of 3%, from 2016-2026, according to the BLS. As of 2017, information clerks earned an annual median salary of $33,680, per the BLS.
Alternate Career Options
Other careers with similar duties to hospital intake coordinators include the following:
Needing a high school education and strong communication skills, receptionists greet visitors, answer phone calls and provide information to customers and the public. The BLS reported their annual median wage as $28,390 in 2017 and projected an increase in new jobs of 9% from 2016 through 2026.
Financial clerks often have high school diplomas and learn their skills while on the job, although some have completed postsecondary courses or programs, learning skills to complete financial transactions and keep financial records. Average employment growth of 9% was forecast for these clerks during the decade ending in 2026. They earned median salaries of $38,680 per year in 2017, the BLS reported.