Hospital Receptionist: Job & Career Info

Hospital receptionists check in patients and make sure that they have everything they need. Read on to learn about the training, skills, salary and employment outlook pertaining to this occupation.

View popular schools

Find schools that offer these popular programs

  • Health Care Administration
  • Health Information and Records Admin
  • Health Information Technology
  • Health Management and Clinical Administration
  • Health Unit Coordinator
  • Health Ward Supervisor
  • Medical Administrative Assistant or Secretary
  • Medical Claims Examiner
  • Medical Facilities Management
  • Medical Insurance Billing and Coding
  • Medical Insurance Services
  • Medical Office Computer Technologies
  • Medical Office Management
  • Medical Office Specialist
  • Medical Receptionist
  • Medical Staff Services
  • Medical Transcriptionist

Career Definition for Hospital Receptionists

Hospital receptionists work in hospitals and help patients, answer phones, assist patients, handle mail, file records and make sure medical offices are running smoothly. Receptionists are also responsible for giving patients information on what is happening in the clinic and checking them in for appointments.

Education High school diploma or GED with on the job training
Job Skills Customer service, communication skills, interpersonal skills, professionalism, phone and technical skills
Median Salary* $27,300 (2015)
Career Outlook* 10% (2014-2024)

Source: *U.S. Bureau of Labor Statistics

Education Required

Most employers will require that hospital receptionists have at least a high school diploma or its equivalent. They will be trained on the job, and it's recommended that prospective receptionists take computer classes, as much of their work is directly related to the use of computer technology.

Skills Required

Hospital receptionists are required to have excellent customer and interpersonal skills. It is critical for receptionists to be professional, helpful and courteous at all times. Hospital receptionists need to be able to listen carefully and relay accurate information. Having technical and phone skills is also a must.

Career and Economic Outlook

Careers for hospital receptionists are available all over the U.S.A. The U.S. Bureau of Labor Statistics predicts that there will be a 10% growth in jobs for receptionists from 2014-2024, which is faster than average for all occupations. Advancement opportunities and promotions are available to become a secretary or administrative assistant. The median wage of a hospital receptionist is around $27,300 as of May 2015.

Alternate Career Options

Related careers are:

Secretary and Administrative Assistant

With a high school diploma, many secretaries and administrative assistants learn their skills on the job; medical or legal secretaries may require additional training pertaining to their industry's terminologies. From 2014-2024, these workers in general could expect an average employment increase of 3%, the BLS said. During that same decade, the demand for medical secretaries would be much faster than average, with 21% growth expected. The median annual salary overall for secretaries and administrative assistants was $33,910, the BLS reported, with executive secretaries earning the top wages.

Information Clerk

Information clerks may secure positions providing information to customers, maintaining records and collecting information with just a high school diploma, although some specialties may prefer applicants with some college courses. Little or no change in the number of available jobs, from 2014-2024, was predicted by the BLS, with just 2% growth projected. In 2015, the BLS reported an annual median wage of $27,300 for these clerks.

Next: View Schools

What is your highest level of education?

Some College
Complete your degree or find the graduate program that's right for you.
High School Diploma
Explore schools that offer bachelor and associate degrees.
Still in High School
Earn your diploma of GED. Plan your undergraduate education.

Schools you may like:

Popular Schools

The listings below may include sponsored content but are popular choices among our users.

    • Master of Health Administration in Health Systems Management
    • Master of Science in Health Informatics

    What is your highest level of education?

    • MSHS in Health Care Quality
    • Graduate Certificate in Health Care Quality

    What is your highest level of education?

  • What is your highest level of education completed?

    • Master of Science in Healthcare Management

    What is your highest level of education?

  • What is your highest level of education completed?

    • Medical Office Specialist
    • Medical Billing and Coding

    What is your highest level of education?

    • BA in Health Services Administration
    • AA in Health Services Administration
    • Associate of Science - Medical Administrative Billing and Coding

    What is your highest level of education?

    • Master of Science in Organizational Leadership - Health Care Administration

    What is your highest level of education?

    • Diploma Program - Medical Office Specialist
    • Diploma Program - Medical Billing and Coding Specialist
    • Certification - Medical Billing and Coding Specialist

    What is your highest level of education completed?

    • BS/Health Information Management
    • BA/Health and Human Services - Health Care Informatics Systems

    What is your highest level of education?

Find your perfect school

What is your highest level of education?