Should I Become a Floral Department Supervisor?
Floral department supervisors oversee sales, operations and scheduling within the floral departments of grocery stores and businesses, as well as flower shops. In addition to management duties, they design floral arrangements, stock products, interact with customers and process orders. Work stress might be elevated near holidays, when additional customers often order flowers. The work environment might be cooler than normal because of the particular needs of flowers and plants.
|Education Level||High school diploma or its equivalent; some postsecondary education may help with advancement|
|Degree Fields||Floral design, floriculture|
|Experience||1-3 years of floral experience|
|Key Skills||Eye for detail, creativity, excellent written and oral communication, ability to work within a team, customer service and sales skills; familiarity with bookkeeping and inventory, spreadsheet and word processing software; experience with floral arrangement supplies, knowledge of plant care|
|Salary (2014)||$37,860 per year (Median salary for all first-line supervisors of retail sales workers)|
Sources: December 2012 employer job postings, U.S. Bureau of Labor Statistics (May 2014), O*NET OnLine.
Step 1: Complete Postsecondary Education
Most floral department supervisor positions require a high school diploma or its equivalent, but some employers may prefer to hire or promote candidates with postsecondary education, such as a certificate or associate's degree. In rare instances, employers seek bachelor's degree holders. Floral training programs may cover flower identification, wedding and sympathy designs, plant care and shop management. Programs in business administration or operations are also relevant for students planning to move into management positions. They often include coursework in business communication, marketing and management techniques.
Step 2: Gain Work Experience
Prospective floral department supervisors typically start their careers in part-time sales, deliveries or administrative positions within floral departments. Experienced floral designers typically train applicants until they can work independently. Individuals with prior floral experience or postsecondary education may begin as customer service representatives or management trainees.
Step 3: Seek Advancement Options
Entry-level positions allow aspiring floral department supervisors to become familiar with trends in floral designs, selling techniques and scheduling. New hires may also be trained on setting departmental goals for floral sales and operations. Experienced employees may take on more challenging roles, like assisting with marketing campaigns, setting up information sessions for prospective customers and sourcing products from vendors, before applying for managerial positions.