Medical Staff Coordinator
Medical staff coordinators are responsible for credentialing physicians and other healthcare professionals, managing meetings, resolving issues and complaints, ensuring healthcare providers adhere to quality regulations and policies, maintaining credentials, and other related duties. The majority of medical and health services managers, such as medical staff coordinators, work in office settings located within medical businesses such as hospitals, long-term care centers, or doctor's offices. Most coordinators work full-time, primarily during business hours. For those working in hospitals and other 24-hour care centers, night and weekend shifts are likely.
|Degree Level||High school diploma or equivalent; associate degree sometimes preferred|
|Degree Field||Business, health information technology, or related field|
|Experience||1-3 years of experience|
|Certification||Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM)|
|Key Skills||Excellent interpersonal and communication skills; confidentiality, professionalism, and detail-oriented with excellent organizational skills; Microsoft Office proficiency and word processing|
|Salary||$44,705 (2015 median salary for all medical staff coordinators)|
Sources: U.S. Bureau of Labor Statistics, PayScale.com.
Most employers require medical staff coordinator candidates to have a high school diploma, certification, and healthcare clerical experience. Some prefer a candidate with a business or technical degree. The key skills include excellent interpersonal and communication skills, the ability to maintain confidentiality, professionalism, detail-oriented with excellent organizational skills, Microsoft Office proficiency, and word processing. In 2016, medical staff coordinators earned a median annual salary of $44,705 according to PayScale.com. Now, let's check out the career steps for medical staff coordinators.
Step 1: Get an Associate's Degree
While it isn't a requirement for all jobs, an associate's degree in business or health information technology is beneficial when seeking a medical staff coordinator position. An associate's degree program in business administration provides courses in financial and managerial accounting, effective speech and business writing, business ethics, principles of marketing, and basic management concepts. A health information technology degree program includes courses in anatomy and physiology, medical terminology, legal aspects of health information, health information management, health information technology, and coding.
Step 2: Gain Work Experience
Medical staff coordinator employers require candidates to have one to three years professional experience in a clerical healthcare or medical staff services position. These positions provide individuals with the knowledge and skills necessary for the CPCS or CPMSM certification exams. These skills include word processing, medical terminology, healthcare laws and regulations, and other skills. Employment in a hospital, clinic, or medical office provides the necessary experience.
Step 3: Get Certified
The National Association of Medical Staff Services (NAMSS) offers two certification designations: the Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM). The CPCS requirements include employment in a medical staff services position for three consecutive years. The CPMSM requirements include employment in a medical staff services position for the past twelve months or five years of medical staff services experience in the past eight years. Both certifications require passing a written exam. Employers prefer candidates with one or both of these designations because they prove competency in the field. Certified candidates then seek employment through hospitals, clinics, or other healthcare organizations.
To recap, with a high school diploma, one to three years of experience, and certification, a medical staff coordinator can earn about $45,000 a year to credential physicians and other healthcare professionals, manage meetings, resolve issues and complaints, ensure healthcare providers adhere to quality regulations and policies, and maintain credentials.