Should I Become a Night Auditor?
|Degree Level||High school diploma or equivalent; postsecondary education beneficial for those lacking work experience|
|Degree Field||Office skills and technology, accounting/bookkeeping|
|Experience||varies by position; up to 1 year|
|Key Skills||Customer service, communication, reasoning, writing, speaking, listening, and coordination skills; spreadsheet, word processing, and facilities management programs such as ASI FrontDesk, InnQuest roomMaster, Ramesys Hotel, and Resort Data Processing software|
|Salary||$28,112 (2016 median)|
Sources: O*NET Online, Various online job postings (November 2012), PayScale.com (July 2015)
Night auditors work overnight in hotels, motels, and lodges, where they perform front desk duties. They register hotel guests, answer phones, and perform other tasks to assist with operations. Night auditors also reconcile the daily accounting to ensure accurate assessment of room use and revenue collection.
Many night auditors work on a full-time schedule. As the job title suggests, the majority of their hours are worked through the night, which can be difficult for personal schedules. Some of night auditors' time will be spent in an office setting or on their feet, attending to the customers' needs. Night auditors need customer service, communication, reasoning, writing, speaking, and listening skills. They also should be familiar with spreadsheet, word processing, and facilities management programs, such as ASI FrontDesk, InnQuest roomMaster, Ramesys Hotel software, and Resort Data Processing software. Payscale.com reported that night auditors earned a median annual salary of $28,112 as of January 2016. Let's take a look at the steps involved in becoming a night auditor.
Step 1: Gain Related Work Experience
Jobs in customer service, hospitality, or other front desk positions can help prepare aspiring night auditors for the job. Jobs that require transmitting credit card batches and basic mathematics, such as a cashier, as well as working with computer software to execute daily accounting and auditing functions also could be helpful. Basic bookkeeping abilities are essential.
Working in other positions within a lodging facility can familiarize professionals with operations and build abilities in customer service. Prior to becoming a night auditor, one might work at the front desk during the day or perform other hotel jobs, such as manning the concierge desk or serving as a bellhop, valet, restaurant server, or room attendant.
Step 2: Complete a Certificate Program
For recent high school graduates who may be unable to find jobs to gain work experience, continuing education is an option to consider. A degree is not required, but most night auditor jobs require that applicants have skills in using office technology, strong customer service skills, and a solid command of math to perform accounting functions.
A certificate program at a local community college could provide the necessary training for an entry-level job as a night auditor. Examples of coursework covered in a certificate program include word processing and data entry, bookkeeping and accounting, filing and records management, and telephone skills. Prospective students might consider training that includes classes in night auditing, hotel technology, and billing procedures.
Step 3: Obtain an Entry-Level Position
Aside from general front desk functions, tracking occupancy, and other auditing responsibilities, entry-level duties vary. Night auditors generally work graveyard shifts that last from late night into early morning. The exact hours will vary depending on the employer, but generally, they're in the range of 11 p.m. to 7:30 a.m. Smaller properties may ask night auditors to do everything from accounting to taking room service orders. Others ask a night auditor to walk the property to assess safety and ensure cleanliness.
Step 4: Complete a Bachelor's Program
Night auditors interested in career advancement might pursue a bachelor's degree in accounting or a similar field. Earning a 4-year degree can prepare these professionals for work as accountants, general auditors, and other related positions.
In summary, a night auditor typically needs related experience or education relevant to the field to earn an entry-level position. Earning a bachelor's degree could help a night auditor advance in his or her career.