How to Become a Personal Care Coordinator

Research the requirements to become a personal care coordinator. Learn about the job description and duties, and read the step-by-step process to start a career as a personal care coordinator. View article »

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  • 0:00 Become a Personal Care…
  • 0:38 Career Requirements
  • 1:25 Job Steps to Follow

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Video Transcript

Become a Personal Care Coordinator

Personal care coordinators, also known as home health aide or personal care supervisors, oversee aides in the care of home patients. They are responsible for coordinating in-home services and training staff. These coordinators may also help ensure that clients' emotional, physical and transportation needs are met. A personal care coordinator may also assist other health care professionals at various hospitals in order to develop an efficient health care plan for patients. Travel to various work sites is typically required.

Career Requirements

Degree Level High school diploma; formal training required for some positions
Degree Field Nursing, home health care, or related field
Experience Varies; 1+ years of related experience; on-the job training usually provided
Certification State certification may be required for some positions; voluntary professional certification available
Key Skills Time-management, interpersonal, verbal communication, written communication, and leadership skills; attention to detail; physical stamina; ability to use related tools such as blood pressure cuffs, shower chairs, and wheelchairs
Salary (2015) $43,371 (2016 median for all patient care coordinators)

Sources: Job listings from employers (December 2012), U.S. Bureau of Labor Statistics, National Association for Home Care and Hospice,

Personal care coordinators usually only need a high school diploma, though formal training, work experience and state certification may be required for some positions. On-the-job training is usually provided, and voluntary certification is available. Key skills to have include time management and interpersonal skills; an attention to detail; physical stamina; and verbal communication, written communication and leadership skills. You should also be able to use related tools, such as blood pressure cuffs, shower chairs and wheelchairs. In January 2016, listed a median salary of $43,371 for patient care coordinators. If you want to become a personal care coordinator, there are some steps you should take.

Job Steps to Follow

Step 1: Obtain Relevant Training

Most personal care coordinators complete on-the-job training, but postsecondary training, such as a certificate or an associate's degree program, can be beneficial. Related programs, like the Associate of Science in Nursing, Associate of Applied Science in Home Health Care or direct support professional certificate, are available. Within these programs, prospective coordinators can learn basic personal care skills, such as bathing and nutrition. Students can also study topics related to computers and nursing. This type of knowledge may prove beneficial when performing the job duties normally required of a personal care coordinator.

Success Tip

To be successful, research state certification requirements. In some states, agencies or facilities that are licensed by the state require personal care workers to become certified. If this is required, individuals may need to complete formal training and pass a competency exam.

Step 2: Gain Work Experience

Employers, such as those at medical facilities or home health care agencies, may look for prospective coordinators who have some experience in the field. On-the-job training in an aide position can help individuals develop the necessary skills, including how to communicate with clients or monitor vital signs. Individuals can also gain experience by working with nursing staff and supervisors. Typical duties may include carrying out personal care goals, as well as coordinating with other staff.

Success Tip

Consider obtaining professional credentials. Organizations like the National Association for Home Care and Hospice (NAHC) offer professional certification. The Certified Home/Hospice Care Executive (CHHE) credential, which is offered by the NAHC, requires a degree and experience.

Step 3: Find Work as a Personal Care Coordinator

Personal care coordinators can look for further work at medical facilities or find a position within a health care service provider. They may also choose to complete additional formal education to become a nurse or related medical professional. Additionally, personal care coordinators may choose to become self-employed and open their own home health agencies. In addition to overseeing personal care, coordinators also perform administrative functions, such as scheduling appointments for caregivers to provide clients with care and keeping records of the types and amounts of care provided.

To review, personal care coordinators may choose to pursue formal education and voluntary certification, and a high school diploma and on-the-job training are generally required.

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