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How to Become a Quality Maintenance Technician: Career Roadmap

Research the requirements to become a quality maintenance technician. Learn about the job description and duties, and read the step-by-step process to start a career in quality maintenance. View article »

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  • 0:03 Be a Quality…
  • 0:39 Career Requirements
  • 1:25 Steps for Maintenance…

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Video Transcript

Be a Quality Maintenance Technician

Quality maintenance technicians handle repairs and maintenance of buildings, grounds, machinery, and equipment. They can work with plumbing, electrical, heating, and/or ventilation systems. These types of workers are employed in various settings, including apartment buildings and stores. The work may be physically demanding, and safety precautions must be taken, especially when working with tools and electricity. Maintenance technicians are usually hired to handle everyday repair and maintenance work that doesn't require a specialist, such as a licensed plumber.

Career Requirements

Degree Level High school diploma; postsecondary or technical training may be valuable
Degree Field Industrial maintenance or related field
Key Skills Good troubleshooting; dexterity to handle tools such as pullers, pipe cleaning equipment, and hammers; have a valid driver's license; good customer service skills; some knowledge of computers, including familiarity with facilities management, industrial control, and other related software
Median Salary (2016)* $40, 485 (for maintenance technicians)
Certification Voluntary certification is available
Experience Varies; at least 2-3 years of related experience is typical

Sources: U.S. Bureau of Labor Statistics, *Payscale.com, Employer job postings (February 2013), O*Net OnLine

Steps for Maintenance Technicians

Step 1: Acquire the Appropriate Training

Training to become a quality maintenance technician may include completing a degree or certificate from a community college, technical school, or other academic institution. Students can find a variety of programs related to quality maintenance, such as a certificate in manufacturing skills or an associate's degree in industrial maintenance. These programs can help students develop an understanding of quality and control, as well as other related topics like electricity, computers, and how to handle basic repair tasks.

Step 2: Get Work Experience

Aspiring quality maintenance technicians can find entry-level jobs, which offer the experience required by many employers. Most workers in these fields get job training by working under more experienced workers. During their training, they typically have the opportunity to develop experience in areas that include replacing lighting fixtures, inspecting equipment, testing machines, and solving basic maintenance issues.

Look for positions in locations that interest you. Quality maintenance technicians can work in various settings, such as hotels, apartment complexes, sports arenas, or commercial centers. Specific job duties and training may vary depending on the type of setting. Developing entry-level experience in a specific setting may later increase job prospects and help with career advancement.

Step 3: Consider Obtaining Voluntary Certification

Earning certification from an organization, such as the Society for Maintenance and Reliability Professionals (SMRP), can help improve career prospects by demonstrating a candidate's level of dedication and expertise to potential employers. The SMRP offers the Certified Maintenance and Reliability Professional (CMRP) designation, which entails successfully passing a certification exam as well as completing continuing education and/or passing a recertification exam every few years in order to keep the certification valid. Voluntary certification may create additional opportunities for career advancement and professional growth.

Quality maintenance technicians work in a variety of locations. They have training and work experience, good customer service skills, and the ability to handle numerous maintenance and repair issues. They earn a median annual salary of $40,485.


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