A banquet captain is in charge of a team of servers during catered events. Other duties include scheduling servers and other personnel for an event, making sure that all sanitation and safety codes are met, and assessing the overall cleanliness of a venue before an event begins. A formal education is not required to work as a banquet captain; however, a beverage service certification can be beneficial for individuals seeking work.
Banquet captains supervise a team of servers at catering and banquet events. They plan, prepare, and execute banquet activities with a goal of ensuring that guests have a favorable event experience. Common employment requirements include a high school diploma. Professional credentials, such as earning beverage service certification, can boost employability.
|Required Education||High school diploma or equivalent|
|Recommended Credentials||Beverage service certification|
|Projected Job Growth (2014-2024)*||10% (First-Line Supervisors of Food Preparation and Serving Workers)|
|Median Salary (2015)*||$30,340 annually (First-Line Supervisors of Food Preparation and Serving Workers)|
Source: *U.S. Bureau of Labor Statistics
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Banquet Captain Job Description
Banquet captains oversee catered events, primarily at hotels, convention centers, and other venues. They schedule banquet service personnel, assign specific tasks or services, ensure that safety and sanitation codes are followed, and train staff to recognize improper guest behavior. Banquet captains also work with the food and beverage director and coordinate with kitchen staff to get details of the menu, food preparation activities, and service standards. They also examine the cleanliness of the venue, such as the condition of the bathrooms, prior to a function.
Banquet captains ensure that elements of a venue are ready before guests arrive, including the dining tables, bar, food, and beverages. During the event, they interact with the host to respond to any special requests or last-minute adjustments. They monitor the activities of workers and guests and respond to questions, complaints, or comments that may arise.
Once an event is over, banquet captains might review the charges incurred and collect payment, according to October 2016 job listings on Hcareers.com, an online job board for the hospitality industry. They also supervise cleanup, inventory, and storage of supplies and equipment.
Job Information for Banquet Captains
According to job postings on Hcareers.com, banquet captains must have a high school diploma, a few years of experience in banquet or catering service, prior experience in a supervisory role, and strong customer service skills. It also can be beneficial to hold certification to serve alcoholic beverages.
Banquet captains must be available to work on weekends, evenings, and holidays. They must be able to stand for long periods of time, lift and carry items such as food trays and equipment and perform other duties as needed. They must also have strong organizational and decision-making skills.
Banquet captains may be employed in hotels, catering firms, banquet halls, casinos, resorts, restaurants, and cruise ships. The U.S. Bureau of Labor Statistics reported in May 2015 that the median annual salary for first-line supervisors of food preparation and serving workers was $30,340.
A banquet captain is an important member of a catering team and must be comfortable assigning personnel with specific tasks and working closely with a kitchen staff. It is up to a banquet captain to ensure dining tables, bathrooms, food, and beverages are all ready prior to an event. Once an event is complete, they often supervise cleanup and storage duties.