Job Description of a Community Liaison Officer

Jan 15, 2020

Community liaison officers require little formal education. Learn about the education, training, job duties, and other requirements to see if this is the right career for you.

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Essential Information

Required Education High School diploma; possible post-secondary education depending on employer's field
Key Skills Strong communication, organization, and interpersonal skills; good physical condition; community involvement
Projected Job Growth (2018-2028)* 13% growth (for social and community service managers)
5% growth (for police and sheriff's patrol officers)
Median Salary (2018)* $65,320 (for social and community service managers)
$61,380 (for police and sheriff's patrol officers)

Source: *U.S. Bureau of Labor Statistics

Community liaison officers work for organizations that have significant interaction with the general public, such as police departments, community groups, or federal agencies. Most community liaison officers must have a high school diploma, excellent communications skills (written and oral), the ability to work with a wide variety of people, strong organizational skills. They also should be significantly involved in the communities they serve. Some employers may require post-secondary education in their related field (for example, a criminal justice degree if working in a police department). This career field would appeal to people who enjoy writing, public speaking, and interacting with people.

Job Duties

One common duty of a community liaison officer is to give safety presentations to community organizations and schools. They also may work to improve problematic areas, neighborhoods, or cities and visit with citizens to increase crime awareness and prevention. Additionally, community liaison officers may also host or attend regular community meetings.

Community liaison officers might assist with victims of crime by providing financial, legal, or law enforcement guidance. Similarly, community liaison officers support other police officers by collecting evidence, gathering facts, and interviewing witnesses. Some community liaison officers work to assimilate new members of a community to a new area.

Job Requirements

In general, community liaison officers often must have excellent communication skills, be in good physical shape, and be able to work with a variety of people. Most employers require a high school diploma, and some criminal justice education. Others require formal postsecondary education. Because follow-through is an important aspect of a community liaison officer's position, he or she must also have strong organizational skills and have effective plans in place for improvement. Additionally, community liaison officers also need to be involved in the communities in which they serve.

Salary Info and Job Outlook

Although the U.S. Bureau of Labor Statistics (BLS, does not provide information specific to community liaison officers, it does publish data pertinent to both social and community service managers and police and sheriff patrol officers. The BLS reported that as of May 2018, social and community service managers earned a mean annual wage of $65,320, while police and sheriff's patrol officers earned an average of $61,380.

Additionally, the BLS predicted the employment of social and community service managers would grow by 13% between 2018-2028, while job opportunities for police and sheriff's patrol officers would grow by 5%.

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