Job Description of a Quality Technician

Sep 24, 2019

Quality technicians require little formal education. Learn about the training, job duties and certification to see if this is the right career for you.

A quality technician performs quality control checks on products during the production cycle to ensure items meet safety regulations. Usually a high school diploma and on-the-job training are sufficient preparation for a career as a quality technician; however, some roles with more advanced procedures may require candidates to hold an associate's degree in a program such as quality technology. A certificate from the American Society for Quality may also be helpful for quality technicians aspiring for advanced positions in the field.

Essential Information

Quality technicians ensure products meet the required quality standards before they are sold to consumers. A high school diploma or equivalent is required and on-the-job training is offered to technicians. In order to advance, a quality technician can earn an associate's degree in quality technology and obtain a certificate from the American Society for Quality. The career would appeal to individuals who have a sharp eye for detail and who have excellent problem-solving skills.

Required Education High School Diploma
Other Requirements On-the-job training and voluntary education for advancement
Projected Job Growth (2018-2028) 18% (decline)* for Quality Control Inspectors
Median Salary (2018) $38,250* for Inspectors, Testers, Sorters, Samplers, and Weighers

*Source: U.S. Bureau of Labor Statistics (BLS)

Quality Technician Job Description

Quality technicians are responsible for conducting testing procedures during manufacturing processes to ensure that products comply with quality standards. They're needed in a wide range of industries to inspect all varieties of goods, such as food, clothing, electronics, and healthcare equipment. While some examine a variety of items in any given day, many technicians work with similar types of products and are stationed at one workspace for long periods of time.

This occupation includes different roles that focus on various procedures throughout the manufacturing process. Depending on production process and types of goods, some technicians may be required to conduct quick sensory checks, while others perform thorough, extensive analyses. Material inspectors examine goods to find defects, whereas mechanical inspectors verify that machines are safe and working correctly. Others technicians are responsible for single tasks, such as sorting, weighing, or testing materials and products.

Quality Technician Duties

Quality technicians are involved in the entire course of manufacturing. They may inspect components before assembly, analyze trial products during development, or test finished goods. During these processes, they record and analyze the results in order to decide whether to certify or reject specific products. Some technicians use this data to solve production issues and recommend improvements. Other duties may include preparing inspection plans, training new technicians, and evaluating quality cost.

Education Requirements

Education requirements vary by position and employer. High school diplomas and in-house training are generally adequate for technicians involved in basic functions; however, inspectors that conduct more complex procedures may need post-secondary education. An associate's degree in quality technology, for example, can be found at a community college or technical school. This two-year degree program usually includes occupational training courses, such as inspection techniques, statistics, experiment design, auditing, problem solving, and equipment handling.

Certification Information

Technicians looking to advance in this career may choose to secure certification from the American Society for Quality. Candidates need at least four years of advanced education or work experience in quality control. They must also pass examinations that cover a variety of subjects, such as tools, calculations, calibration, auditing, and inspection concepts. This is a life-long certification, and technicians are not required to recertify in the future.

Salary Info and Job Outlook

According to the U.S. Bureau of Labor Statistics (BLS, www.bls.gov), the employment of quality control inspectors is not expected to decline 18% between 2018 and 2028. The BLS also reported that the median annual salary earned by quality control inspectors was $38,250 in May 2018.

A quality technician needs to be able to spot product defects and pull flawed items from the line of production when necessary. Many quality technicians are required to remain at a work station for extended periods of time, although there are some roles where the technicians must inspect a number of different products within a day. The various industries employing these technicians include textiles, food, and electronics.

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