Knowledge management programs provide students with an understanding of how knowledge and information can be organized and utilized to serve a company, organization or agency. These programs consist of about 42-45 credit hours and may be offered through online study. To be considered for admission, student's should already have their bachelor degree with an undergraduate GPA of at least 3.0, and submit a statement of purpose.
Students are trained to find and retrieve print and digital documents, operate database systems and computer networking systems, maintain libraries and information centers, and search through archives. They learn to propose business strategies for organizing information and knowledge. A thesis or capstone project may be required to complete the program.
Master's in Knowledge Management
Most master's degree programs in the field require the completion of a thesis paper or capstone project that furthers research in the field. Graduates can qualify for professional certification in this field, which might demonstrate competence to potential employers.
Nearly all of the courses included in a master's degree program in knowledge management are research-based, and focus heavily on research methods, research strategies and organizing research data. Specific courses may include:
- Knowledge organization structures
- Foundations of knowledge management
- Records management
- Knowledge management and research methods
- Data communications and networking
- Media management
Popular Career Options
Corporations and businesses may hire a graduate of a knowledge information degree program to oversee documents, research and business strategy development. Some positions that might be open to graduates include chief knowledge officer, knowledge engineer, systems architect, program manager, and senior webmaster.
Job Outlook and Salary Information
According to PayScale.com in 2019, knowledge engineers earned a median salary of $75,751. At that same time, the same source reported that systems architects earned a median of $108,571, and chief knowledge officers earned a median of $195,183.
There are several for-profit organizations offering certification programs in the field of knowledge management. One recognized organization to offer certification is the Knowledge Management Professional Society, which offers the credential of Certified Knowledge Management Professional.
The field of knowledge management comprises a long list of skills and topics that are key to the success of a business. An individual trained in this field is likely to be very employable in a number of different fields.