Loan Clerk: Job Duties and Requirements for Becoming a Loan Clerk

Read on to learn what loan clerks do. See what kind of education and training are required. Get the details about career prospects and earning potential to see if this job is right for you.

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Career Definition for a Loan Clerk

Loan clerks are responsible for clerical matters related to loan processing, including preparing, auditing, and finalizing forms or contracts. They ensure the creditworthiness of interested parties through reference checking. Loan clerks can work more specifically as loan service clerks, who maintain payment records, or as loan closers, who organize and execute closing procedures (www.onetcodeconnector.org).

Education High school diploma or GED
Job Skills Customer service, communication, interpersonal, fluency in English and preferably Spanish, computer skills, and basic math
Median Salary (May 2015)* $37,710 (loan interviewers and clerks)
Job Growth (2014-2024)* 9% (loan interviewers and clerks)

Source: *U.S. Bureau of Labor Statistics (BLS)

Required Education

While some companies may prefer a bachelor's degree, this requirement is atypical for employment. Most loan clerks need only a high school diploma or a GED to qualify for employment. In addition to a high school diploma or equivalent, the loan clerk applicant will receive specific training once hired. For candidates interested in management positions, an undergraduate degree may be required.

Skills Required

In part, loan clerks assume a customer service role. Consequently, they must have excellent communication and social skills. Speaking both English and Spanish is a plus. Skills in computers and basic math are also helpful.

Career and Economic Outlook

New regulations and the increased demand for verification of applicants' creditworthiness are expected to contribute to the projected employment growth rate of 9% from 2014-2024 for loan interviewers and clerk jobs, per the U.S. Bureau of Labor Statistics (BLS, www.bls.gov). In 2015, the nationwide median annual salary for loan interviewers and clerks was $37,710, and the hourly median was $18.13. Depository and non-depository credit intermediation, which include banks, credit unions, and other lending institutions, account for just over 144,000 jobs. As of 2015, the states with the highest levels of employment for this line of work include Texas, California, Florida, Illinois and Ohio.

Alternate Career Options

You may also want to consider the following occupations:

Bill and Account Collector

A bill and account collector contacts people who have an outstanding debt; the collector works on behalf of the business or company to recover money owed within the limits of state and federal laws. Bill and account collectors may work out mutually agreeable payment arrangements and follow up periodically to make sure the debtor keeps up with the repayment plan to the creditor. Bill and account collectors usually have a high school diploma followed by on-the-job training. According to the BLS, jobs in this field are expected to decrease 6% from 2014-2024; these jobs paid median salary of $34,440 in 2015.

Information Clerk

An information clerk usually handles ordinary clerical tasks. Information clerks answer questions, take care of preparing letters and bills and other documents, and maintain files. This job class includes court clerk, hotel desk clerk, and municipal clerk. Employers usually require at least a high school diploma, although some require a bachelor's degree; on-the-job training is also common. According to the BLS, the number of jobs in this field is expected to increase 2% from 2014-2024. The BLS also reports that information clerks earned median pay of $32,050 in 2015, and pay varied widely by area of specialization; hotel desk clerks' median pay was $21,040, while eligibility interviewers for government programs earned $43,170.

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