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Mail Clerk Training and Education Program Information

Typically stationed in one particular post office, mail clerks handle incoming and outgoing mail and are often required to operate barcode machines, determine postage, certify and register mail and process money orders. Find out about education requirements and career data.

Essential Information

There are no standard educational programs for aspiring mail clerks, but certificate programs in basic office administration might be helpful to those interested in the profession. While enrolled in a certificate program in office administration at a community college, vocational center or adult education center, aspiring mail clerks might learn how to operate word processing software programs, build basic keyboarding skills and take on basic accounting duties. Many such certificate programs include courses related to business writing and skills for office professionals. To qualify for admission, individuals should have a high school diploma or GED and be at least 18 years of age.


Certificate Programs in Office Administration

Most programs focus on the most basic skills any professional should have before setting foot in an office environment. Some of these include:

  • Business writing
  • Workplace communications
  • Word processing applications
  • Business management
  • Presentation software
  • Business accounting

Employment Outlook and Salary Info

Mail clerks can be employed by the postal service as well as by large corporations. They are primarily responsible for collecting, sorting and distributing mail. When it comes to mail clerks working for the U.S. Postal Service, the U.S. Bureau of Labor Statistics (BLS) anticipated a 26% decrease in jobs during the 2014-2024 decade. The increased use of online bill payment programs and email are expected to directly contribute to this rapid decline in positions.

On the other hand, the BLS predicted employment of general office clerks, including non-postal mail clerks and mail machine operators, to increase 3% from 2014-2024. In May 2015, the BLS reported that U.S. Postal Service clerks made an average salary of $49,090 per year, while mail clerks and mail machine operators working for businesses other than the U.S. Postal Service earned, on average, $29,930 annually.

Continuing Education

Oftentimes, mail clerks may move into supervisory roles through hard work and dedication on the job. Some professionals might choose to give themselves an additional boost by earning a bachelor's degree. A degree in business administration or organizational management might be ideal for any mail clerk who aspires to manage or direct a postal facility or mailroom center.

While a high school diploma is the minimum education to become a mail clerk, there are several certificate programs in office administration available for those interested in this career. These programs will prepare students to enter the postal service or a variety of other office related jobs.


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