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Medical Admissions Clerk: Job Description, Duties and Requirements

Medical admissions clerks require little formal education. Learn about the education, job duties and employment outlook to determine if this is the career for you.

It may be possible to begin a career as a medical admissions clerk with a high school diploma or GED, and on-the-job training. Postsecondary training as a health record clerk or a secretarial certificate may be an asset, and medical admissions clerks may benefit from courses that familiarize them with basic medical terminology.

Essential Information

A medical admissions clerk works in a hospital or similar medical setting, helping patients check in and filing their medical information with the hospital. They also perform insurance data entry duties in addition to contacting nurses and doctors about surgeries and meetings. This career requires job training or educational programs which are available at the certificate and associate's degree level.

Required Education High school diploma or equivalent then on-the-job training; medical secretary or health record clerk certificate and associate's degree programs are available
Projected Job Growth (2014-2024) 21% for all medical secretaries
Mean Annual Salary (2015)* $34,330 for all medical secretaries

Source: *U.S. Bureau of Labor Statistics

Medical Admissions Clerk

This career requires a GED or a high school diploma. Afterwards, most of the education comes through job training, although there are educational programs that can assist medical admissions clerks. These programs typically result in associate's degrees or in a health record clerk certificate or secretarial certificate.

Job Description

A medical admissions clerk is usually the first person a patient deals with upon entering into a hospital. The medical admissions clerk takes down all the patient's personal and medical information along with the reasons for visiting. They store this information for later use and attempt to be as thorough as possible for the sake of the doctors, nurses, patients, and family members.

Job Duties

A medical admissions clerk basically recycles through the same job duties during the day depending on the particular needs of the hospital at any moment. If there are patients coming in, then the medical admissions clerks focus their entire attention on assisting them with check-in and recording their medical information and problems. When there aren't patients, a medical admission clerk answers phone calls and emails as well as performs data entry duties on the computer. A lot of insurance work, including filling out forms and calling insurance companies for specific information on a patient, is done by the medical admissions clerk.

Job Requirements

The requirement to be employed in this position, besides the necessary education, is the completion of an on-the-job training program. This program may be formal or informal depending on the hospital, but it is usually done under the direct guidance of a trained worker. After the job training is completed, a medical admissions clerk may be asked to periodically go through new training programs or seminars when new equipment is incorporated into the workplace. Additionally, new procedures may be implemented that have to be followed by the medical admissions clerk.

In order to work in this career, a medical admissions clerk must be willing to work as a team player and provide a friendly face to visitors. Excellent communication skills are a must, along with a keen ability to remember things and accurately record information.

Job Outlook and Salary Info

According to the U.S. Bureau of Labor Statistics (BLS, www.bls.gov), the employment of medical secretaries such as medical admissions officers is expected to grow by as much as 21% between 2014 and 2024, which is much faster than average. The average annual salary earned by medical secretaries as reported by the BLS in May 2015 was $34,330. Those working in general and surgical hospitals earned a mean salary of $34,800 the same year, per the same source.

Medical admissions clerks assist patients checking in, record medical information, note issues, and may file forms with insurance companies and verify coverage for procedures for patients. They also answer phone calls and emails and update files. Admissions clerks must keep up with new technologies and procedures.


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