Medical Receptionist Certificate: Program Summary

Completing a medical receptionist certificate program could help individuals learn the proper techniques for this profession. Students learn about administrative duties as they relate to working in a hospital, clinic, or physician's office.

View popular schools

Essential Information

Although post-secondary education is not strictly necessary for aspiring receptionists, a certificate program trains students to schedule appointments, greet patients, and verify insurance information. They learn to provide customer service to patients and visitors, while also interacting with doctors and other clinical and hospital staff.

A high school diploma or GED is required for this certificate and in some cases CPR and first aid certifications as well.

Find schools that offer these popular programs

  • Health Care Administration
  • Health Information and Records Admin
  • Health Information Technology
  • Health Management and Clinical Administration
  • Health Unit Coordinator
  • Health Ward Supervisor
  • Medical Administrative Assistant or Secretary
  • Medical Claims Examiner
  • Medical Facilities Management
  • Medical Insurance Billing and Coding
  • Medical Insurance Services
  • Medical Office Computer Technologies
  • Medical Office Management
  • Medical Office Specialist
  • Medical Receptionist
  • Medical Staff Services
  • Medical Transcriptionist

Medical Receptionist Certificate

The certificate program in medical reception instructs candidates on medical office software programs and applications, workplace human relations, and medical laws and ethics. Externships or internships provide students with real-time experiences working in medical settings. Graduates of a medical receptionist certificate program are prepared for immediate entry-level employment in the healthcare industry. Topics of study may include:

  • Medical office procedures
  • Records management and data entry
  • Medical transcription
  • Hospital administrative policies
  • Medical laws and ethics
  • Medical terminology

Employment Outlook and Salary Info

According to the U.S. Bureau of Labor Statistics (BLS), receptionists and information clerks were expected to see an employment increase of 10% between 2014 and 2024 ( The wide range of tasks performed by receptionists is expected to keep these professionals in demand.

The bureau stated that the industry that employed the highest number of receptionists in May 2015 was physicians' offices. The BLS also reported that receptionists and information clerks earned a mean annual wage of $28,430 as of May 2015.

Continuing Education Information

Medical receptionists typically earn advancements after they've obtained work experience. They may also pursue associate's or bachelor's degree programs in the medical field to be promoted to administrative positions or other positions within the medical field.

Students who earn a medical receptionist certificate will have the training needed to work in entry-level administration positions in various medical settings. Upon graduation, students can also choose to further their education and earn an undergraduate degree for better job opportunities.

Next: View Schools

What is your highest level of education?

Some College
Complete your degree or find the graduate program that's right for you.
High School Diploma
Explore schools that offer bachelor and associate degrees.
Still in High School
Earn your diploma or GED. Plan your undergraduate education.

Schools you may like:

Popular Schools

The listings below may include sponsored content but are popular choices among our users.

Find your perfect school

What is your highest level of education?