Medical Records Manager: Job Description, Duties and Requirements

Sep 24, 2019

Learn about the education and preparation needed to become a medical records manager. Get a quick view of the requirements as well as details about degree programs, job duties and certification to find out if this is the career for you.

Medical records managers must be certified and have a bachelor's degree in health information management from a program accredited by the Commission on the Accreditation for Health Informatics and Information Management Education (CAHIIM). These professionals work in the medical records departments of clinics, doctors' offices, hospitals and other health facilities to maintain patient data and oversee the employees in their department.

Essential Information

Medical records managers, also known as health information managers or health information administrators, work in the medical records departments of hospitals, specialty clinics, physicians' offices, mental health facilities, managed care companies and long-term care facilities. They maintain patient data and supervise the employees within the department. Individuals interested in entering this field need to acquire a four-year bachelor's degree and specialty certification.

Required Education Bachelor's degree in health information management
Other Requirements Registered Health Information Administrator credential; nursing care facilities may require state licensure
Median Annual Salary (May 2018)* $99,730 for medical and health services managers
Projected Job Growth (2018-2028)* 18% for medical and health services managers

Source: *U.S. Bureau of Labor Statistics

Medical Records Manager Job Description

Medical records managers are responsible for maintaining and securing all written and electronic medical records within a facility's medical records department or its equivalent. They also ensure that information contained in the record is complete, accurate and only available to authorized personnel. Other duties include overseeing personnel for the entire department, which can include medical record technicians (also known as health information technicians), medical coding specialists, cancer registrar coders, medical secretaries and file clerks. Medical records managers also collect data for medical research and for calculating hospital occupancy rates.

Daily Job Duties

Medical records managers supervise, guide, motivate and evaluate their employees--all while implementing department policies. They also conduct job interviews, hire staff and train new personnel. Other ongoing tasks may include keeping abreast of any new computer technologies or new regulations enacted by Medicare, Medicaid and insurance companies. This information is then delivered to all employees by e-mail, written correspondence or interdepartmental meetings. Medical records managers also handle fiscal operations, such as bookkeeping, budget planning and authorizing expenditures for new equipment and supplies.

Requirements for a Medical Records Manager

To become a medical records manager, an individual must earn a four-year bachelor's degree in health information management through a university program accredited by the Commission on the Accreditation for Health Informatics and Information Management Education (CAHIIM). Accredited programs ensure that students are eligible to sit for the national certification exam to receive the Registered Health Information Administrator (RHIA) credential. The RHIA exam is administered by the American Health Information Management Association (AHIMA) and covers such topics as medical ethics, medical law, statistics, medical record privacy procedures, medical coding systems, medical record administration and pathophysiology. The 4-hour exam consists of 180 multiple-choice questions, which is scored on a pass-or-fail basis.

Salary Info and Job Outlook

According to the U.S. Bureau of Labor Statistics (BLS), medical and health services managers earned a median salary of $99,730 per year in 2018. The employment of such managers is expected to grow by 18% between 2018 and 2028, per the BLS, which is notably faster than the average for all occupations.

Medical records managers may work in hospitals, clinics, doctors' offices or other health facilities where they maintain patient records and supervise the employees in their department. They need to have a bachelor's degree from a program accredited by the CAHIIM and be certified. Some employers, such as nursing care facilities, may also require their medical records managers to be licensed.

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