Medical staff services managers watch over the quality of care given to patients by a facility's medical staff. Associate's degree programs are designed firstly to produce credentialing experts and secondarily to train liaisons between facility administration and the medical and nursing staffs. Courses may cover topics including regulatory organizations, healthcare law, staff management, and anatomy. Medical facility work is often required by these programs.
In order to enroll in these two-year programs, students will need a high school education. Some schools may require an entrance exam, as well. Online classes are available, as are fully online programs. Graduates may be eligible to seek professional certification, which can help with career advancement.
Medical Staff Services Management
Most programs include at least a couple of management classes. Other common courses address:
- Accrediting and regulatory organizations, credentialing and privileging
- Anatomy and physiology
- Research and review of credentials and applications
- Laws and legal fundamentals governing healthcare
- Medical staff services department management
- Roles in and organization of a medical staff
Many allied health services jobs are open to a graduate of a medical staff services management program. Some of these are:
- Medical administrative assistant
- Medical receptionist
- Medical records and health information technician
- Medical staff service assistant
Job and Salary Outlook
According to the U.S. Bureau of Labor Statistics (BLS), job openings for medical secretaries should increase by 16% from 2018-2028, while receptionists should see 5% job growth during that same decade. Medical records and health information technicians can expect an 11% increase in job opportunities from 2018-2028, per the BLS. These technicians earned an average of $44,010 as of May 2018, while medical secretaries earned $37,090. Receptionists working in the offices of physicians earned an average of $30,350 at that same time (www.bls.gov).
Certification and Continuing Education
Two certifications are available from the National Association Medical Staff Services (NAMSS) for professionals in the field. Requirements for the Certified Provider Credentialing Specialist (CPCS) include three years of experience in medical services. The Certified Professional Medical Services Management (CPMSM) requires five years of experience. Testing is required for both credentials. Recertification is required every three years, entailing 45 continuing education credits. NAMSS offers continuing education opportunities in formats including online courses and webinars.
An associate's degree program in medical staff services management can prepare students for the duties of their chosen healthcare career, training them to oversee hospital staff and their interactions with patients. Professional certification is also available.