Office assistant courses and training programs are offered at technical and community colleges. Most programs can be completed within a year and award graduates with a certificate or a diploma. If desired, students may be able to apply their credits to further training in an associate's degree program in administrative assisting, office technology or a similar field. There are also some office assistant programs that focus on a specialty, such as medical or legal office work.
Here are some common concepts taught in office assistant courses:
- Communication skills
- Financial records and documentation
- Reports and presentations
- Efficiency in organization
List of Office Assistant Courses
Office Procedures Course
This course provides an in-depth look at the activities and functions common to an office setting and the role an office assistant plays. General topics cover corporate organizational structure and relationships, workplace ethics and stress management. Students learn typical office support tasks that include making travel arrangements and calendar appointments, managing schedules, handling phones and performing reception duties. Client relations are also a focus.
English Composition for Office Assistants Course
Effective written communication skills are necessary to be an office assistant, and English composition courses are often taught at the start of a program. Classes begin with a review of basic grammar and then provide instruction in the use of rhetorical and expository techniques to develop a well-written document. Students learn by researching, reading and writing assignments.
Office Bookkeeping Course
Office assistants often help with bookkeeping tasks. This mid-program course offers a full overview of general accounting principles and procedures, from basic math to spreadsheet creation. Lessons cover financial budgets, transactions, records and statements. Students also gain an understanding of the payroll process and how to handle petty cash, as well as learn to resolve simple bookkeeping problems.
Keyboarding for Office Functions Course
Keyboarding skills are essential for document preparation tasks like creating business letters and reports. Text and 10-key typing are typically covered. Exercises focus on developing speed and accuracy. Students also learn keyboard shortcuts and commands.
Office Information Technology Course
This class introduces methods for maximizing Internet use to complete assigned tasks. Coursework begins with an overview of the structure of the Internet and how it functions. Also presented are lessons on how to use hyperlinks for Web browsing, methods for modifying a Web browser and e-mail management. Finally, students learn ways to get the most out of Internet research using basic and advanced search techniques.
Business Records Management Course
An accessible filing system is essential for efficient office functioning. Methods for management, organization and archiving are presented, and students analyze the pros and cons of the many types of electronic and paper filing systems. They also learn coding and indexing techniques and how to cross reference within and between filing systems.