Online hospitality management certificate programs are most commonly offered at the undergraduate level, but graduate certificate programs are also available. These programs are often offered fully online and have no in-person requirements. However, students may be able to choose some on-campus courses if they desire. Some schools allow undergraduate certificate programs to count as a minor while students concurrently pursue a bachelor's degree.
Hotel Management Certificate
Online hotel management certificate and diploma programs are structured to train students in managing all details related to the successful operation of hotels and resorts. Many programs cater to individuals who are already in the industry by allowing students to take specialized programs in specific areas of hotel management. These may include food storage and preparation, accounting, staff management, facilities maintenance or customer service. Online hotel management certificate programs require students to have a high school diploma or GED.
Program Description and Details
Individuals interested in an online hotel management certificate program should expect to complete anywhere from 20-30 credits of coursework depending on the program they're enrolled in. Some schools offer open enrollment for their online programs, meaning students can begin working toward a certificate at any time. Some programs even provide paid internships where students can exercise their online lessons in the workplace.
Most schools provide online chat clients and discussion forums so students in the program may communicate with each other and faculty. Schools also typically require that students in online programs purchase digital textbooks or specialized software for some aspects of their courses (exams, communication with students and faculty, etc.).
Hotel Management Courses
Online hotel management certificate programs typically include courses in a variety of subject areas, including food preparation and storage, accounting, marketing and customer service. Most online hotel management certificate programs include courses that have general education prerequisites. Students should check with the school offering the program they are interested in to see if general education courses are included in the certificate program or must be taken separately.
Food Safety and Sanitation
Students learn how to properly preserve food and to gauge whether stored food is still edible. This course also discusses the hazards involved with unsafe storage and sanitation methods.
This course teaches students how to work with a hotel budget and determine which aspects of their hotel operation are making a profit and which are not. Students also learn how to effectively allocate funds to different portions of a hospitality operation.
Staff management courses equip students with the skills necessary to effectively manage teams of employees working in different areas of the hotel. Topics covered can include settling disputes among staff members or between customers and staff members, dealing with crises and establishing staff priorities.
Graduates of certificate programs in hotel management can move into entry-level positions in the hospitality industry. Usually, these are assistant management or low-level management jobs at hotels, motels or resorts. However, certificate holders are qualified for positions at other businesses, such as hostels, restaurants and inns. According to the U.S. Bureau of Labor Statistics (www.bls.gov), the median annual salary for hotel managers was around $53,390 in 2018.
Continuing Education Information
Most online certificate programs provide students with the educational background to move into undergraduate degree programs in hotel management. From there, many students can apply for more advanced jobs or receive promotions at their current positions. There are also graduate level programs in hospitality and hotel management for students looking to move beyond management and open their own hotels or resorts. Many schools offer online programs for both undergraduate and graduate degree programs.
Online undergraduate certificates in hotel management may provide an introduction to the field before entering a bachelor's degree program, while a graduate certificate can allow an experienced professional to increase their expertise in a particular area of interest and improve their job prospects. Programs include courses in food safety, finance, and staff and hotel management.