Online spa management degree programs are not too common, although associate's degrees can be offered. Online certificate programs in spa management are more widely available, often as part of a college's cosmetology or hospitality and tourism department. Spa managers do not have to be licensed or certified, unless they perform cosmetology services as part of their jobs.
Courses in these programs include management for the hospitality industry, which covers employee relations, inventory management and sales. Other courses look at spa sanitation requirements, spa cuisine, massage and aesthetics.
Online Spa Management
Spa management certificates typically require completion of 5-7 core and elective courses. Some schools allow students to transfer coursework in cosmetology programs to spa management programs. Cosmetology programs may require practical experience, which cannot be completed online. Spa management associate's degree programs require completion of 96 credit hours or more, including general education courses.
Common Online Spa Management Courses
From retail sales and marketing to cleanliness of a spa, students in these programs learn to manage many aspects of a spa business. Staff management, sanitation, safety and customer service training are all available online.
Retail Management in the Hospitality Industry
Students explore retail planning, from staffing issues to stocking products in a spa. Topics include staff training techniques and determining the correct mix of products for a spa to buy and sell.
Spa Hygiene and Sanitation
This course includes an overview of state and federal requirements related to sanitation in spa facilities. Students analyze spa treatments and operations for client and practitioner safety.
Customer Service in the Spa Industry
Students learn how to interact with customers successfully to keep them coming back. They also study how to provide quality customer service, communicate with clients and manage crisis situations. Concepts like management theory, decision-making and leadership are covered.
According to the U.S. Bureau of Labor Statistics, there were 302,000 individuals employed as first-line supervisors of personal service workers, a category which includes spa managers, in 2018 (www.bls.gov). These workers earned a median wage of $18.46 per hour, or $38,400 on an annual basis. This field is projected to add approximately 34,400 jobs from 2018-2028.
Continuing Education Information
Bachelor's and master's-level degree programs are available for individuals interested in further education in the hospitality and tourism field. Some of these programs are available online, but are more commonly offered in the traditional face-to-face format. Hospitality certificate programs are also available.
Individuals interested in an online spa management program can pursue certificates and associate's degrees, though the latter option is less common. These programs are offered through a school's cosmetology or hospitality department and provide instruction in topics like customer service and retail management.