Order Filler: Job Description & Career Information

Order fillers are employees of retail or wholesale companies who generally focus on the accurate packing and shipping of customers' purchased materials. Learn about the kind of education and training required for this job as well as the career prospects and earning potential to decide if this option is right for you.

Career Definition for an Order Filler

Daily tasks for order fillers might include receiving and filling customer orders, picking merchandise from warehouse shelves, packing merchandise, checking packed merchandise against written orders for accuracy, and using automated or computer-based technology to keep track of inventory and shipments. Order fillers may work as a part of a warehouse team and will need to be comfortable performing somewhat routine tasks indoors.

Education Entry-level, on-the-job-training; some employers might require high school diploma or equivalent
Job Skills Basic literacy and computer/digital device knowledge, ability to perform under pressure
Median Salary (2018)* $25,700 per year (for stock clerks and order fillers)
Job Growth (2016-2026)* 5% growth (for stock clerks and order fillers)

Source: *U.S. Bureau of Labor Statistics

Required Education

While some employers may prefer to hire employees with at least a high school diploma, this is not necessarily a requirement for every order-filling position. Order-filling positions are generally entry-level, with most required skills and training acquired on the job.

Skills Required

Basic literacy is generally a requirement for order-filling positions, because order fillers need to be able to understand written lists indicating which products and what quantities a customer has ordered. Order fillers should also be able to remember where items are kept in a warehouse, remain calm and accurate under pressure, work well with others, and follow established procedure for the packing and shipment of items. Pre-existing computer skills and the ability to learn how to use new technology may also be necessary as technology plays an increasing role in the workplace.

Career and Economic Outlook

Automated and computer-based systems are becoming increasingly common in retail and wholesale warehouses. The U.S. Bureau of Labor Statistics projects average job growth of 5% for stock clerks and order fillers. Prospective order fillers may be able to replace retiring older workers and can remain competitive in the field through the acquisition of basic computer skills. According to U.S. Bureau of Labor Statistics (BLS) data, annual salaries within the 10th-90th percentile range for stock clerks and order fillers ranged from about $19,580-$41,150 in May 2018, with a median of $25,700.

Alternate Career Options

Other jobs similar to an order filler that might appeal to you include:

General Office Clerk

Assigned duties of general office clerks vary widely by the employer but usually include covering phones, sorting mail, preparing or filing documents, and answering questions for coworkers or the public. These workers may also take care of travel arrangements for colleagues making business trips and collecting expense reports post-travel. Clerks are high school graduates who receive on-the-job training. The BLS reports that jobs for office clerks are expected to decrease by 1% from 2016-2026. This occupation paid a median salary of $32,730 in 2018, per the BLS.

Delivery Truck Driver

Delivery truck drivers pick up and drop off packages within an assigned area, using trucks of 26,000-pound gross vehicle weight (GVW) capacity or less. Responsibilities include planning the delivery route, keeping track of paperwork when packages need to be signed for, and reporting issues with the truck or delivery problems. A high school diploma is usually the minimum education requirement; a driver's license is required. Employers provide on-the-job training. Job growth of 4% is expected for delivery truck drivers, per the BLS. The BLS also reports that delivery truck drivers and driver/sales workers earned median pay of $30,500 in 2018.


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