Process Improvement Specialist: Job Description & Career Info

Apr 13, 2019

Process improvement specialists may also be known as quality improvement specialist, data outcomes specialist, quality assurance specialist, process improvement analyst, or performance improvement specialist. Read on to learn about the duties, training, salary and employment outlook to see if this is the occupation for you.

Career Definition for a Process Improvement Specialist

A process improvement specialist serves as a consultant to a business or organization, evaluating, planning, and implementing improvements in business processes and practices. Other aspects of the job can include team building and group facilitation, compiling and tracking data, and preparing training materials. A process improvement specialist has to be well trained in hardware and software applications.

Education Bachelor's degree in business administration or law required as a minimum, master's or Juris Doctor recommended
Job Skills Communication, technical writing, software knowledge, government security clearance
Median Salary (2019)* $82,170 for process improvement managers, $66,554 for performance improvement specialists

Source: *Payscale

Required Education

This career can straddle multiple industries, which is why only a bachelor's degree is required; however, a master's or Juris Doctor is sometimes required. Business administration and law degrees can support careers in this field.

Skills Required

The skills required for a process improvement specialist can vary by company and industry, but it generally helps to have strong analytical, oral communication, and technical writing abilities, as well as flexibility and proficiency with computer hardware and software. Required knowledge of specific computer programs varies. Some applicants need to obtain a government security clearance.

Career and Economic Outlook

According to, the median annual salary for a performance improvement specialist was $66,554 as of April 2019. At that same time, the median annual salary for the upper-level position of process improvement manager was $82,170.

Alternate Career Options

You can also look into these choices for careers in technology management:

Computer Network Architect

Consistent job growth was projected by the BLS for this profession during the 2016-2026 decade, with a 6% increase expected. Normally trained through a bachelor's degree in a field related to computers, along with pertinent work experience, these architects design communication networks connecting offices within a building or systems around the world. According to the BLS, these professionals earned an annual median salary of $109,020 in 2018.

Computer and Information Systems Manager

With a bachelor's degree in information science or computer science, in addition to relevant work experience, these managers plan and implement goals for organizations' computer systems. Faster than average employment growth of 12% was also predicted by the BLS for this profession from 2016-2026. As of May 2018, the annual median wage listed by the BLS for computer and information systems managers was $142,530.

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