Process Management Consultant: Job Description & Career Requirements

Apr 22, 2019

Learn about the work responsibilities of a process management consultant. Find out what education and skills are necessary, as well as salary and employment outlook, to decide if this is the right career option for you.

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Career Definition of a Process Management Consultant

Process management consultants are outside experts called upon to systematically improve organizational productivity by examining interdependent parts of systems, finding the most important ones, and often releasing them from an unproductive place in a hierarchical pattern. Also called internal management, process design, or re-engineering consultants, these professionals work with data to create models of the current state of a business or organizational process and show how the system will change if parts of the system are altered. Their models are used to streamline workflows, speed up product delivery, and aid executives in long-term strategic planning.

Education Bachelor's degree, master's degree or certificate programs in related field
Job Skills Detail-oriented, analytical, assertive, influential, public speaker, ethical
Median Annual Salary (2018)* $83,610 for management analysts
Job Outlook (2016-2026)* 14% job growth for management analysts

Source: *U.S. Bureau of Labor Statistics

Required Education

According to the U.S. Bureau of Labor Statistics (BLS), most of these workers have at least a bachelor's degree and, some hold a master's degree. Some colleges and universities now offer process-management and management-consulting programs that lead to a certificate in one to two years or to a bachelor's degree in four years in a field such as supply-chain management or IT process management. Appropriate courses may include cost accounting, corporate finance, capital management, process analysis and mapping, workflows, organizational dynamics, and data management software. The Association of Internal Management Consultants offers professional development workshops on issues such as process redesign and managing change.

Skills Required

A college degree is usually just the starting point in this field. These pros need to be highly analytical, assertive, self-motivated, detail-minded, and willing to work long hours. They need strong data-management, public-speaking, and writing skills; must be able to influence peers and superiors; and must be highly ethical.

Economic and Career Outlook

Process management consultants work within the management, scientific and technical consulting services industry. According to the BLS, job opportunities in this area will increase for management analysts in general by 14% during the 2016-2026 decade, which is faster than the average for all occupations. Management analysts earned a median annual salary of $83,610 in 2018, per the BLS.

Alternative Careers

Budget analysts and operations research analysts perform similar job duties and may have a similar background as process management consultants, so you may also want to explore these career options.

Budget Analyst

For those who want to track expenditures and keep organizational spending in line with budgetary plans, becoming a budget analyst may be a good option. These analysts work with department heads to set budgets and review financial needs. They also determine future expenses, notify management about available money, approve spending requests, and search for ways to save money.

To work in the profession, a bachelor's degree in business, statistics, finance, or a related field is necessary, and many analysts choose to pursue a master's degree in order to find more job opportunities. Based on BLS figures, budget analysts received $76,220 in median yearly income in 2018. The BLS projects 7% employment growth for budget analysts between 2016 and 2026, which is as fast as average.

Operations Research Analyst

If conducting extensive research into company problems and using the data to develop solutions sounds intriguing, consider becoming an operations research analyst. After determining what difficulties exist in areas such as supply chains or sales, they assemble information from interviews and computer records; analyze issues by using math and statistics; prepare reports; and recommend changes to current policies, scheduling activities, or prices. The finance and insurance industries employ the most operations analysts, and a majority of the analysts working for the government are found in the Department of Defense.

Obtaining an entry-level job in this occupation will require a bachelor's degree in a field such as engineering, math, or computer science, and heavy coursework in math and statistics is essential. A master's degree may be necessary for some positions. According to BLS data, operations research analysts should see job opportunities increase by 27% during the 2016-2026 period. The median salary for these professionals was $83,390 in 2018.

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