Quality Systems Manager: Job Responsibilities, Requirements & Career Info

Sep 18, 2019

Manufacturing industries must run at full efficiency in order to be successful, and a quality systems manager ensures just that. You'll need at least a bachelor's degree in engineering or a similar field if you want to become a quality systems manager.

Essential Information

Quality systems managers ensure efficiency, accuracy, and standardization within all types of manufacturing industries. These professionals may work in leadership roles and usually need at least a bachelor's degree and job experience to secure a position. Some employers will substitute experience for education, and a few jobs call for master's degrees. Professional certifications in various aspects of industrial production management are available.

Required Education Bachelor's degree in engineering or related field most commonly required
Projected Job Growth (2018-2028)* 1% little or no change for industrial production managers
Median Salary (2018)* $103,380 for industrial production managers

Source: * U.S. Bureau of Labor Statistics (BLS)

Quality Systems Manager Job Responsibilities

Quality systems managers monitor production processes to ensuring that factory machinery and people produce goods and products in accordance with company and industry requirements. According to O*Net, quality systems managers oversee supervisors and inspectors, making sure that quality control measures are carried out properly (www.onetonline.org). For example, these managers may review the work of subordinates who weigh, sample, or test products for functionality and conformance to specifications. O*Net also indicates that these professionals may serve as a liaison to production staff, explaining the results of quality control tests.

Quality systems managers may also develop, implement and maintain quality management systems. Additionally, these professionals may create standard operating procedures for the specific plant in which they work.

Quality Systems Manager Requirements

Educational requirements for quality systems managers usually include a bachelor's degree in engineering or a similar technical field. Coursework may explore topics from power systems to reliability engineering. Some employers may favor candidates who have earned a Master of Business Management (MBA), which may include classes in organizational leadership, project management, and strategy.

Job postings for quality systems managers indicate that employers may prefer candidates who have on-the-job experience in quality control. In some cases, relevant work experience may be seen as a proper substitution for a bachelor's degree, though this may not always be the case. Employers may vary in how much experience they are looking for, with some calling for three to five years of experience, while others expecting 8-10.

Quality Systems Manager Career Info

Quality systems managers work in a variety of industries, including biotech or medical equipment manufacturing. Although the U.S. Bureau of Labor Statistics (BLS) doesn't provide specific information for quality systems managers, it does report that job opportunities for industrial production managers, who share some of the same duties as quality control mangers, were expected to 1% change between 2018 and 2028 (www.bls.gov). The median annual salary earned by industrial production managers was reported by the Bureau as $103,380 in May 2018. The BLS also notes that earning voluntary certifications, such as the Certified in Production and Inventory Management credential, conferred by the Association for Operations Management may help these professionals to advance their careers.

Quality systems managers ensure efficiency and accuracy in production situations, and they must be organized, decisive, logical and have strong communication skills. They can work in a number of industries and need a bachelor's degree in engineering or a relevant field, along with quality control experience. Job growth depends on the industry, but jobs for industrial production managers, similar to qualify control managers, are expected to change slightly through 2028.

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