RN Case Manager: Job Description, Duties and Requirements

Learn about the education and preparation needed to become an RN case manager. Get a quick view of the requirements as well as details about degree programs, job duties, and licensure to find out if this is the career for you.

RN case managers have the responsibility of making individualized care plans, typically at a hospital. They don't perform regular nurse duties, instead acting as communicators and coordinators. Since they are registered nurses, they must have finished nursing school and become licensed.

Essential Information

RN case managers are registered nurses who are more involved in the social work aspect of healthcare rather than the clinical aspect. Their main function is to evaluate new patients and develop plans of care. Like all registered nurses, RN case managers must complete nursing school and obtain licensure.

Required Education Completion of nursing school program, typically resulting in associate's or bachelor's degree in nursing
Other Requirements Must obtain proper licensure
Projected Job Growth (2014-2024)* 16% for all registered nurses
Median Annual Salary (2016)** $66,532 for nurse case managers

Sources: *U.S. Bureau of Labor Statistics, **

RN Case Manager Job Description

RN case managers are registered nurses (RNs) who develop, implement, and evaluate individualized patient care plans. They act as social workers, advocate patient welfare, and serve as a liaison between patients, their families, and healthcare providers. Hospitals, hospices, nursing homes, home health agencies, and health insurance companies may employ RN case managers.

RN Case Manager Job Duties

RN case managers work with new admissions, assessing their conditions and needs in order to develop personalized care plans. They regularly evaluate these plans of care and update them on an as-needed basis. They must educate patients and their families on how to follow their care plans. RN case managers may also provide nursing care to their patients.

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RN Case Manager Requirements

An RN case manager must first be a registered nurse. They should have an associate's degree or a bachelor's degree from an accredited nursing program, though many employers prefer job candidates who have bachelor's degrees. Job candidates who have earned a master's degree in nursing may be even more attractive to employers. Nursing students take courses involving anatomy and physiology, microbiology, psychology, behavioral science, and nursing.

After earning a degree, the nurse must then pass the National Council Licensure Examination (NCLEX-RN) to become licensed to work in this field. RN case managers are usually required to have a few years of clinical care experience as RNs before they can work as case managers. Some employers also require healthcare experience in a supervisory or quality assurance position.

A credentialing option for RN case managers is to earn the accredited case manager (ACM) certification offered by the American Case Management Association. To obtain certification, an RN case manager must pass a two-part examination consisting of questions about case management in the health system as well as clinical simulations. In some cases, ACM certification can improve an RN case manager's professional standing since it reflects his or her competence.

Salary Info and Job Outlook

According to, the majority of nursing case managers working in January, 2016 earned between $51,109 and $86,120 a year, with a median annual income of $66,532. Although the U.S. Bureau of Labor Statistics (BLS, does not provide information specific to nurse case managers, the BLS does project that employment of registered nurses should grow by about 16% between 2014 and 2024, a rate faster than average.

An RN case manager works in medical services where they devise care plans suited to each patient. To become an RN case manager, one must complete nursing school, obtain licensure, and either gain relevant work experience or earn a certificate.

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