Resident Care Coordinator: Job Description, Requirements & Career Info

Sep 26, 2019

Residential care coordinators work in assisted living facilities and aid with the day-to-day care of residents. They need a bachelor's degree and some experience in a related field in order to get started. They also need state licensure if they are providing actual nursing care.

Essential Information

Resident care coordinators must blend nursing and organizational skills to run their facilities. These individuals are responsible for finances, staffing, facility operations, and resident care. Common requirements include prior experience with geriatric patients and credentials such as RN or LPN licensure.

Required Education Bachelor's degree
Other Requirements State licensure for those who provide nursing care, two or more years of experience in a related position
Projected Job Growth (2018-2028) 7.5% (for medical and health services managers working in nursing care facilities)*
Median Annual Salary (2018) $93,680 (for medical and health services managers working in nursing care facilities)*

Source: *U.S. Bureau of Labor Statistics

Job Duties

Resident care coordinators work with patients who require assistance with day-to-day living. Generally, resident care coordinators are responsible for overseeing the smooth operations of the facility. They supervise current employees and the events that take place within the facility. They also recruit and hire new employees, ensure all necessary paperwork is in place, and provide orientation sessions for the new hires. Evaluations must be conducted for all employees and any complaints or concerns are looked into by the resident care coordinator.

Careful monitoring of healthcare routines for residents is absolutely necessary. Any irregularities must be immediately reported to a superior such as a registered nurse (RN) consultant who can stabilize the situation. Any residents who seem to be in very poor health or at risk for complications must be monitored closely according to a plan created by the resident care coordinator, who interacts with other professionals, residents, and their families. Individuals in this occupation should possess a high amount of tact and sensitivity for difficult situations.

Education Requirements

Most employers require these managerial leaders to have either an RN or licensed practical nurse (LPN) credential and possess two or more years of experience in a relevant work environment, commonly gerontological. This is largely due to the fact that resident care coordinators must know proper medical techniques and practices as well as being familiar with the legal regulations for long-term care giving. Some employers prefer that their resident care coordinators be CPR and First Aid certified or hold bachelor's degrees in nursing or nursing administration.

Additional licensure and education is required of those resident care coordinators who provide nursing care for residents as opposed to simply assisting with daily activities. According to the U.S. Bureau of Labor Statistics (BLS), the minimum educational requirements of nursing care facility administrators in every state include a bachelor's degree and a commitment to continuing education. These professionals must also pass an exam to obtain licensure, as well as completing a training program approved by their state. General resident care facilities administrators may or may not be required by their states to obtain licensure depending upon where they live.

Salary Info and Job Outlook

According to the U.S. Bureau of Labor Statistics (BLS), resident care coordinators are categorized as one type of medical and health services manager. Such managers working in nursing care facilities earned an average annual salary of $93,680 in 2018, according to the BLS. Employment opportunities for medical and health services managers who work in nursing care facilities are expected to increase by about 8% between 2018 and 2028, per the BLS.

Becoming a resident care coordinator typically requires a bachelor's degree, with registered nurses being preferred by most employers. Potential candidates are also expected to have practical experience in the field.

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