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Toyota Automotive Service Technician Job Description

Find out what it takes to become a Toyota automotive service technician. See what the career prospects and earning potential are to decide if this career field is a good fit for you.

Career Definition for a Toyota Automotive Service Technician

Toyota automotive service technicians are certified mechanics who work at Toyota, Lexus, and Scion dealerships. The career path of a Toyota automotive service technician may begin with basic auto maintenance at an apprenticeship or entry-level position, followed by promotion to mid-level or line technician and, eventually, master technician. Toyota dealerships promote the principle of 'Kaizen', which encourages employees to strive for continuous improvement through training and education. Toyota estimates that its automotive service technicians throughout the U.S. handle more than 200 million repair orders annually.

Education High school diploma or equivalent required, associate degree recommended
Certification and License Credentials available through the Toyota Technical Education Network and Automotive Service Excellence
Job Skills Diagnostics, communication skills, customer service, computer proficiency
Median Salary (2017) $39,550 for automotive service technicians and mechanics
Job Growth (2016-2026) 6% for automotive service technicians and mechanics

Source: U.S. Bureau of Labor Statistics

Required Education

Toyota requires automotive service technicians to have at least a high school diploma or the equivalent. Many aspiring Toyota automotive service technicians also pursue a 2-year associate's degree in a related field.

Certification and Licensure

Participation in the Toyota Technical Education Network (T-TEN) Training Certificate program - offered through community colleges and vocational schools across the U.S. - can enhance job prospects. Some T-TEN programs also provide internships and apprenticeships for qualified students at Toyota dealerships. Additionally, entry-level technicians must earn Automotive Service Excellence (ASE) certification to be promoted to mid-level technician. Many experienced Toyota automotive service technology experts complete further certification to become ASE master technicians. Technicians also conduct vehicle inspections and may be required to hold state inspection and emissions licenses.

Skills Required

Automotive service technicians who work for Toyota are often expected to have T-TEN training in addition to ASE certification. They must be able to diagnose problems using Toyota diagnostic equipment and perform repairs and preventive maintenance on engines, transmissions, electrical systems, brakes, and tires. Technicians should have good customer service and communication skills, as well as computer proficiency.

Economic Outlook

The U.S. Bureau of Labor Statistics (BLS) expects job growth in automotive service technology to grow by 6% from 2016 through 2026, with increased job opportunities at dealerships, such as Toyota. Those applying for Toyota automotive service technology positions may find more opportunities with T-TEN and ASE certification. Toyota salaries and benefits, including health insurance and 401(k) plans, vary by dealership, but the median annual salary among automotive mechanics was reported as $39,550 in May 2017 by the BLS.

Alternate Career Options

Here are some other choices in the field of vehicle repair and maintenance:

Diesel Mechanic

Trucks, buses, and other vehicles with diesel engines are the purview of a diesel mechanic. With specialized training, diesel mechanics are qualified to do repair and maintenance work specific to these engines. Mechanics may also be responsible for general maintenance tasks like checking brakes, oil, transmissions, and wheel alignment. Diesel mechanics can learn their duties on the job, or they can pursue postsecondary training programs like certificate or associate's degree programs. Diesel mechanics can earn professional certification, and they often need to have a Commercial Driver's License in order to test-drive vehicles. The BLS reports that diesel mechanics can expect an average increase in the number of jobs from 2016-2026, at 9%. Diesel mechanics earned a median salary of $46,360 in 2017, per the BLS.

Automotive Body and Glass Repairer

An automotive body and glass repairer is responsible for fixing or replacing car parts that have been damaged, often due to a collision. These workers may work on windshields and windows, doors, body panels, and even the frame of the vehicle. Duties include painting new parts to match existing vehicle colors. Employers may be able to accommodate new hires with just a high school diploma or they may prefer workers with 1-2 years of postsecondary education and training. Employers may also give priority consideration to candidates with voluntary professional certification. Automotive body and glass repairers can look forward an average rate of job growth, at 8%, from 2016-2026, according to the BLS. The rate of pay can vary for those who specialize. According to the BLS, auto glass installers and repairers earned median pay of $34,170 in 2017, while auto body repairers earned median pay of $41,970 in that same year.


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