Travel administration is an appropriate career choice for a highly organized person with good interpersonal skills. A degree in business administration is often preferred by employers, to show competency in skills like creating budgets and coordinating complex schedules. This office-based job involves researching and booking travel arrangements for clients, including last-minute or large-scale requests.
A travel administrator is responsible for researching, arranging and coordinating travel, transportation and accommodation for employees and clients according to a specific organization's business and budget needs. Relevant experience in a related field is usually necessary to become a travel administrator, and an education in business administration is oftentimes preferred.
|Required Education||Associate's or bachelor's degree in business or a related field|
|Other Requirements||Professional experience in the travel industry needed or preferred|
|Projected Job Growth (2018-2028)||-6% for all travel agents*|
|Median Salary (2018)||$38,700 for all travel agents*|
Sources: *U.S. Bureau of Labor Statistics
Travel Administrator Job Description
A travel administrator arranges, manages and coordinates all aspects of business travel to meet the specific needs of employers, employees and clientele within an organization. He or she typically completes most work on-site, but may be required to visit certain destinations either before or during scheduled trips to prevent or troubleshoot travel issues that arise. A travel administrator may also need to be 'on-call' beyond normal business hours in order to address any needs an employee or client may have in transit.
A travel administrator researches and books flights, ground transportation and hotel accommodations, and provides travelers with directions and destination information. Knowledge of relevant flight regulations and required travel documentation are a must. Because of the unpredictable nature of the transportation industry and the complex task of coordinating employee and client schedules with business deadlines, a travel administrator should be an exceptional organizer, communicator, multi-tasker and problem-solver.
In the office, a travel administrator creates detailed itineraries using programs such as Microsoft Word, Excel and Outlook to meet employer-specific budgets and deadlines. He or she researches travel procedure and destination information on the Internet, creates and maintains relevant files and databases, and stays in constant communication with employees, customers and venues. An administrator works - oftentimes under pressure - with many different departments and varied clientele necessitating excellent interpersonal skills.
Travel administrators should have prior experience in a related industry, such as recreational or business travel. Because the position requires proficiency in business management and budgeting as well as in travel procedures, certain employers prefer that a prospective employee have a business administration or relevant degree. A high school diploma is usually a prerequisite to a business degree.
Career Outlook and Salary Information
The U.S. Bureau of Labor Statistics, BLS, (www.bls.gov), predicts that the field of travel agents will decline by 6% between 2018 and 2028. Additionally, the BLS reported that the median annual salary for travel agents was $38,700 in May 2018.
Budgeting, researching, and data and business management skills are all required of travel administrators. A high school degree is sometimes the minimum requirement to enter this profession, but higher degrees in business are typically preferred. Travel administrators must be able to communicate directly with clients, and coordinate requests both on budget and on schedule.