Career Definition of a Travel Agent
Travel agents, also known as travel managers or travel consultants, are responsible for helping clients arrange travel plans to destinations for personal or business purposes. Travel agents will book transportation and lodging reservations and inform clients of any visa or passport requirements. Travelers look to their travel agents for advice on currency exchanges, weather, customs and any popular attractions. Agents are relied upon in case of a travel emergency and make any necessary arrangements or changes in itinerary.
|Education||Bachelor's degree is often preferred, and most training occurs on-the-job|
|Job Skills||Organized, detail-oriented, computer-savvy, courteous, and able to communicate|
|Median Salary (2018)*||$38,700|
|Job Outlook (2016-2026)*||12% decline in job growth|
Source: *U.S. Bureau of Labor Statistics
While many employers prefer that applicants complete a bachelor's degree, only a high school diploma is required to become a travel agent. While in school, students should focus on classes involving geography, foreign languages and world cultures. Much of the education required for travel agents is provided by employers through on-the-job training. The American Society of Travel Agents offers travel agents the opportunity for certification through their membership program.
The U.S. Bureau of Labor Statistics (BLS) states that travel agents need to have strong organizational skills and be detailed-oriented. Agents must appear courteous and professional at all times, and it's essential that anyone in this field develop excellent communication and customer service skills. Business and computer skills can help travel agents with their sales and any record-keeping responsibilities.
Economic and Career Outlook
Job opportunities for travel agents are expected to decline by 12% between 2016 and 2026, according to the BLS. Most opportunities were anticipated to be available through customized travel and adventure trips or tours that clients may be interested in. The reason this field will decline is that individuals are often planning and booking trips through websites, which can be more efficient and cost-effective. The BLS reported that the median salary for travel agents or travel consultants was $38,700 per year in 2018.
Alternate Career Options
Other careers to consider include:
Depending on the area of specialty, these clerks collect information, maintain records and pass information on to customers. Information clerks typically hold a high school diploma or have completed some postsecondary education. A slower-than-average job growth of 3% was expected in these positions from 2016-2026, according to the BLS. In 2018, the BLS revealed an annual median wage of $34,520 for information clerks and receptionists.
Meeting, Convention and Event Planner
These planners normally have bachelor's degrees and some experience working in planning or hotels, and they're responsible for coordinating all avenues of professional events and meetings. Faster-than-average employment growth of 11% was projected by the BLS for this profession during the 2016-2026 decade. The BLS reported median earnings of $49,370 per year for these planners in 2018.