Career Definition of an Account Specialist
Account specialists are professionals who specialize in reaching out to potential customers, serving the existing customers and closing sales for an employer. They could be directed to focus on a specific account or region to provide expert service and support in that area/account. These professionals maintain exemplary business relations with dealers, distributors and customers to bring business to the organization.
The duties of an account specialist could include contacting potential customers, cold calling, scheduling business and customer meetings, analyzing sales statistics to project sales and preparing budgets. He/she works in tandem with managers and representatives from various departments to define sales strategies and enhance the revenue of the company.
|Educational Requirements||Bachelor's degree|
|Job Skills||Exceptional analytical skills to collect and interpret data, communication and persuasion skills, critical thinking, customer service skills and leadership traits|
|Median Salary (2019)**||$45,415 per year|
|Job Outlook (2016-2026)*||7% growth (sales managers)|
Source: *U.S. Bureau of Labor Statistics, **Payscale.com
To become an account specialist, one needs to have a bachelor's degree in a relevant field like business law, accounting & finance, marketing or management. However, certain employers might seek candidates with 1 to 5 years of experience in a role in various organizational departments, like sales, marketing or management. Candidates who have done additional courses in finance, marketing or statistics could be given preference.
Account specialists are required to have highly effective communication and persuasive skills to form good business relationships with customers/clients. They must also be service oriented to help the people involved in business with an organization. Additionally, good analytical skills help account specialists to determine the most beneficial sales strategies. They should also showcase leadership traits to take the lead and guide others to accomplish the goals defined by the employer. Other desired skills might include active listening, negotiating and critical thinking.
Career Outlook and Salary
The data on the U.S. Bureau of Labor statistics' website suggests that the employment of sales managers and similar professions like that of account specialists could increase by 7%, which is about as fast as average, between 2016 and 2026. Payscale.com had reported that the median annual wage for account specialists was $45,415 per year in April 2019. The website also shows that the majority salary range for this job profile is between $31,835 & $64,846 in the US.
Here are a few careers which are similar to that of account specialists due to the nature of the work, role and duties in them.