Career Definition of an Aged Care Facility Manager
An aged care facility manager oversees the day-to-day operations of an aged care facility. This could be a state-run or private facility, offering hospice, assisted living, or any other type of aged care services location. This role will include duties such as communication with residents and staff; maintenance of plumbing, electrical, HVAC, and other building systems; and keeping accurate tenant records, medical logs, and/or financial records for the facility. It is also likely that an aged care facility manager will interact with families and friends of residents or tenants, and could be in charge of recruitment and staff management. Other tasks may involve keeping facilities clean, organizing vendors and deliveries, or preparing documents for intake of new residents.
|Educational Requirements||Bachelor's degree|
|Job Skills||Management skills, customer service, communication, repair or maintenance skills|
|Median Salary (2017)*||$64,100 per year (Social and Community Service Managers)|
|Job Outlook (2016-26)*||18% (Social and Community Service Managers)|
Source: *U.S. Bureau of Labor Statistics
Typical requirements to become an aged care facility manager would be a bachelor's degree in social work, or potentially business or public administration. Candidates with a bachelor's degree will usually start their careers in aged care as social workers, caregivers, or therapists before moving up to the role of facility manager. Work experience in these fields will typically be required, especially when working with vulnerable populations. Depending on the size of the facility being managed, it may be that a facility manager works more specifically with the maintenance of the building and grounds, or that they take on a more general manager role, fulfilling duties across human resources, maintenance, resident liaison, etc.
Individuals seeking a career in aged care will need to possess excellent communication skills in order to interact with residents, their families, and staff members alike. No two days may be the same, so the ability to think on one's feet and react to differing issues and situations would also be a necessary skill. This could involve deescalating situations, solving problems for tenants, dealing with vendors or outside staff, communicating with hospitals or other medical personnel, etc. Other skills, such as maintenance or repair skills, personnel management, or managing records and files, may also be required.
Career Outlook & Salary
The U.S. Bureau of Labor Statistics (BLS) reports that jobs for social and community service managers are expected to grow by 18% from 2016-2026, primarily driven by the aging population in the U.S. and concurrent rising demand for elder care facilities.
The BLS reports that the median salary for this career path, as of May 2017, is $64,100 per year. This may vary with experience, size of facility, and other factors.