Career Definition of an Applications Training Specialist
Applications training specialists are tasked with ensuring that programs are in place that enable staff to learn how to use specific computer applications. Their goal is to ensure that employees know how to use the computer applications. In order to do this they must evaluate new applications. Once they've ensured that the applications work correctly and perform the required functions they begin to determine the best approach to training employees to use those applications effectively. They set up specific training objectives, design a training program and create the needed materials. They may also produce supporting documents that explain the functions of applications they're introducing.
Once they have a program in place they assess it to ensure that the training meets their objectives. They must also consider the users and ensure that the training is accessible to them and meets their needs, so it is important that they understand the practical uses for the applications in their workplace. They also continue to evaluate new training programs and materials to determine if there are resources they should incorporate into their training to further improve employee skills. These specialists may set up computer-based training programs or they might instruct employees directly and show them how to use new applications.
|Educational Requirements||Bachelor's degree|
|Job Skills||Communication skills, analytical abilities, computer strengths, organizational skills, problem-solving abilities, instructional strengths, customer service skills|
|Average Salary (2019)*||$52,870|
|Job Outlook (2018-2028)**||9% (training and development specialists)|
Sources: *Glassdoor.com; **U.S. Bureau of Labor Statistics
In order to become an applications training specialist a bachelor's degree is usually required. Employers typically prefer applicants who can demonstrate strong computer skills, and some may seek employees with a background in computer science. It is also beneficial for applications training specialists to study education so that they have the skills needed to instruct people and prepare training materials. Courses in business and human resources may also be an asset. In some cases employees may consider relevant experience in lieu of a bachelor's degree.
Applications training specialists must have strong analytical skills in order to identify the needs of employees and to ensure that training programs meet employee needs. They need to be organized so that they can prepare training in a logical manner so that employees will be able to follow the information effectively. It's also important that they have strong customer services and communication skills in order to effectively reach all trainees in a positive manner.
Career Outlook and Salary
According to Glassdoor.com, applications training specialists earned an average salary of $52,870 per year in 2019. Employment data for applications training specialists is included with the information for training and development specialists on the U.S. Bureau of Labor Statistics (BLS) website. The BLS expects these professionals to see a job growth rate of 9% from 2018 to 2028. This is higher than the average growth rate the BLS expects for all occupations during the same time period, which is forecasted to be 5%.
Individuals who are interested in becoming applications training specialists may be intrigued by other occupations that allow them to help staff or customers learn how to use computers or computer programs. Information about several careers that share some common duties with applications training specialists can be found through these links.