Administrative jobs are essential to civilian organizations to keep the front office organized and running smoothly. Read on to find a list of potential civilian administrative jobs and the requirements needed to get hired.
|Job Title||Median Salary (May 2017)*||Job Growth (2016-2026)*||Applicable Skills|
|Receptionist||$28,390||9%||Good Communication Skills, Customer Service Skills|
|Secretaries||$35,590||-5%||Organization Skills, Decision-making Skills|
|General Office Clerk||$31,500||-1%||Customer Service Skills, Organizational Skills|
|Information Clerks||$28,390||3%||Communication Skills, Organizational Skills|
|Bookkeeping, Accounting, and Audit Clerks||$39,240||-1%||Math Skills, Computer Skills|
Source: *Bureau of Labor Statistics
Civilian Administrative Clerk Jobs
Civilian administrative jobs are positions outside of the military in which employees perform clerical duties. These administrative jobs vary from a general office clerk to the more specific bookkeeping clerk. We will examine the administrative tasks the clerk may engage in and the requirements they must fulfill to get hired.
U.S. News & World Report ranked the receptionist number 22 on their 2018 Best Business Jobs list. Receptionists are responsible for performing the office's administrative tasks. A typical day for a receptionist includes answering and forwarding phone calls and distributing phone messages; scheduling appointments; processing incoming and outgoing mail; copying, faxing, scanning and filing documents. Some receptionists may also submit claims to the insurance companies. In most cases, a high school diploma and administrative experience are the necessary requirements for hire. Computer usage experience like word processing and spreadsheets may be expected.
Secretaries perform administrative tasks needed to keep the front office organized. They answer phones and take messages, schedule meetings and appointments, prepare memos and documents, process mail, send and receive faxes, and stock the supply room. There are secretaries with highly-specialized skills such as legal secretaries, medical secretaries, and executive secretaries.
The legal secretary composes summons, subpoenas, and other legal documents in coordination with the attorneys. The medical secretary prepares medical documentation for physicians, processes insurance submittals using medical codes, and coordinates a patient's hospital admittance. The executive secretary supervises the administrative staff, conducts research, and proofreads documents for top executives.
General Office Clerks
General office clerks perform administrative tasks that are office-specific and vary on a daily basis. Tasks common to most offices utilize office equipment such as faxes, copiers, computers, and scanners.
Typical administrative duties include filing, answering phones, processing mail, and scheduling appointments, etc. General office clerks only need a high school diploma to be hired. Most skills are acquired through on-the-job training.
Information clerks work with tasks involving information and data. They gather, enter, and maintain data in the computer. They also disseminate information to clients and the public concerning the organization's services and products.
Information clerks use telephones, computers, fax machines, and scanners when creating and entering electronic and paper reports, orders, and bills. The type of information clerks work with is dependent on the type of organization for which they work. There are many different types of information clerks such as correspondence clerks, court clerks, file clerk, hotel desk clerks, license clerks, order clerks, reservation clerks, and municipal clerks. A high school diploma is the only education requirement typically needed for hire with the exception of those assisting in human resources departments where an associate's degree is required.
Bookkeeping, Accounting, and Audit Clerks
The Bookkeeping, Accounting, and Audit Clerks job is ranked number 25 on the list of 25 Best Business Jobs by the U.S. News and World Report for 2018. These clerks control, record, and maintain the organization's financial transactions, accounts, and ledgers.
Bookkeepers control and maintain the organization's general ledger by posting credit and debit transactions to it. Accounting clerks work with accounts payables or accounts receivables by creating transactions reflective of the organization's financial activities. Audit clerks perform quality assurance by ensuring that transactions, accounts and loans are accurate and correcting any errors found. Although, these clerks can be hired with just a high school diploma, most organizations require a bachelor's degree preferably in accounting or a Certified Public Bookkeeper (CPB) certification.