Career Definition of a Condominium Facility Manager
A condominium facility manager will take charge of the day-to-day operations of one or more condominium buildings. This will typically include duties such as communication with residents and owners, minor maintenance, providing notices or updates to tenants, and conducting audits of building safety or other functions. It is also likely a condo facility manager will be expected to take on other ancillary tasks, which may involve keeping facilities clean, organizing vendors and deliveries, or preparing documents for the building owner regarding occupancy or other statistics.
|Educational Requirements||High school diploma or above|
|Job Skills||Customer service, communication, repair or maintenance skills, organization and multi-tasking|
|Median Salary (2017)*||$58,670 (property, real estate, and community association managers)|
|Job Outlook (2016-26)*||10% growth (property, real estate, and community association managers)|
Source: *U.S. Bureau of Labor Statistics
Industry experience can often be seen as more important or relevant than a formal degree when it comes to applying for jobs as a condominium facility manager. Possessing experience in property management, construction, customer service, or other facility management positions will likely be viewed positively. As the size and scope of the facilities being managed grows, however, it may be more likely that a formal education in facility management is required. This may especially be the case when managing multiple properties or working for a property management group with high-end or complex tenants and business models. There are some states or municipalities which may also require facility managers to be licensed, which can require passing an exam and/or a background check.
Individuals seeking a career in condominium facility management will need to possess excellent customer service skills, primarily to be able to interact with tenants and owners on a variety of issues. This could involve deescalating situations, assessing and reporting safety violations, dealing with issues between tenants, or simply meeting the day-to-day needs of the facility residents. Skilled communication and the ability to organize will be necessary. Other skills, such as minor maintenance or repair skills, the ability to manage records and files, or the ability to prepare audits or other documents may also be required.
Career Outlook & Salary
The U.S. Bureau of Labor Statistics (BLS) reports that jobs for property, real estate, and community association managers are expected to grow by 10% from 2016-2026.
Salaries for a condominium facility manager will likely vary based on the number of buildings managed and their size. The geographic location and the value of the buildings may also play a role. The BLS reports that the median salary for property, real estate, and community association managers as of May 2017 is $58,670.