Entry-Level Hospitality Career Options
Individuals interested in breaking into the hospitality industry can find a variety of entry-level jobs that don't require previous work experience in the field. Job duties for these positions vary, but all aim to ensure that guests and clients are satisfied with their travel, dining or other experiences. Learn more about the handful of entry-level hospitality jobs profiled below.
|Job Title||Median Salary (2018)*||Job Growth (2018-2028)*|
|Gaming Services Workers||$22,810||5%|
|Meeting, Convention and Event Planners||$49,370||7%|
|Waiters and Waitresses||$21,780||6%|
Source: *U.S. Bureau of Labor Statistics
Career Information for Entry-Level Hospitality Jobs
Gaming Services Workers
Although gaming and slot supervisors typically need related work experience, positions as gaming dealers and gaming and sports book writers and runners are entry-level and do not require previous experience. Gaming dealers serve customers playing various table games, which requires them to explain the rules, track bets, give out cards and determine winners. Gaming and sports book writers and runners manage bets and pay out winning tickets. These entry-level positions usually require good customer service skills and a high school diploma. Training may be completed on the job or through a casino's gaming school.
Meeting, Convention and Event Planners
Meeting, convention and event planners are not required to have any previous work experience in a related occupation. These professionals are responsible for planning events for their clients, including determining the date and time, securing a venue and scheduling event services. These tasks require them to interact with various vendors and approve payments as well as ensure their clients are satisfied the day of the event. Although not required, it may be beneficial to have some experience in hospitality, and these planners usually need a bachelor's degree.
Waiters and Waitresses
Waiters and waitresses do not need previous work experience to serve guests and ensure that they are satisfied with their dining experience. These professionals must greet customers, take their orders, prepare drinks, deliver food to tables and answer any questions that customers may have about the menu. Waiters and waitresses also process payment from customers and help clean up tables to prepare for the next guests. These workers do not need a formal education, but usually do complete some on-the-job training.
Similar to waiters and waitresses, bartenders greet and serve guests at a bar and do not need any previous work experience. Bartenders take drink orders and serve alcoholic beverages that they have mixed together to people who are of age. They are also responsible for cleaning the bar, processing payments, maintaining bar supplies and monitoring guests for intoxication. Bartenders do not need formal education and go through on-the-job training.
Concierges are not required to have previous work experience in a related occupation in order to serve guests at a hotel. These professionals offer personal services to guests, including coordinating transportation, offering advice on entertainment options, taking messages and monitoring housekeeping requests. They may also make reservations for guests and give them information about local attractions and other features. Concierges usually need a high school diploma or equivalent and some on-the-job training.