What is an ERP Program Manager?
ERP program managers oversee an organizations enterprise resource planning initiative. This planning entails the smooth flow of data and other information within an organization. The flow of these data occurs among many departments in an organization including procurement, accounts and budgets. ERP also involves compliance with both an organization's strategic plan as well as federal, state, and local governmental laws and regulations when applicable. In many industries, ERP also is involved with the oversight of the supply chain process. In addition to managing an organization's database and ensuring the efficient flow of information among departments as well as clients, ERP program managers also oversee software suites that forecast an organization's financial goals with respect to predicting outcomes on project outlays and return on investment (ROI). As such, ERP program managers work with established, industry standard applications and platforms such as Oracle.
Program managers oversee data migration processes. They focus on network and organizational preparedness for the migration, ensure data integrity, and eliminate data duplication. The database they manage is essentially a central database that serves to be the single most important source of information resources for the entire organization. Managers function in a supervisory capacity in that they oversee project managers and other information technology professionals and staff involved in an organization's ERP initiatives. Managers oversee all technical aspects of the ERP as well. They are responsible for creating and implementing training procedures directly related to the organization's ERP including training of staff and end-users in support mechanisms such as Go Live. Program managers are heavily involved in an organization's financial strategic plan and prepare and present assessments and reports focused on an organization's ERP initiative to senior management and organization stakeholders.
|Educational Requirements||Bachelor's degree|
|Job Skills||Oral and written communication, time management, knowledge of database systems, supervisory ability, working knowledge of information technology infrastructure|
|Median Salary (2019)*||$97,308 (ERP manager)|
|Job Outlook (2016-2026)**||11% (database administrators)|
Sources: *Payscale.com **U.S. Bureau of Labor Statistics
ERP program managers usually need a bachelor's degree. This degree should be in information technology or a related field. Prior practical work experience in managing large scale project management is usually required. Some employers favor Project Management Professional (PMP) certification.
ERP program managers require excellent oral and written communication skills because they must be able to disseminate crucial information about the organization's ERP initiative including ROI, financial predictions, database migration processes; they must also possess the ability to effectively train staff as well as prepare reports target for management, other IT professionals involved in the ERP initiative, and organization stakeholders. Supervisory and management abilities are crucial because program managers supervise other IT professionals as well as assuming responsibility for large scale projects such as data migration and integrity. Strong knowledge of database systems and information technology infrastructures is necessary because ERP program managers are directly responsible for every aspect of the organization's ERP initiative as well as its data infrastructure.
Career Outlook and Salary
The U.S. Bureau of Labor Statistics (BLS) reported an 11% job outlook between 2016-2026 for database administrators, including ERP program managers. This outlook is classified by BLS as being faster than average compared to all other occupations. Payscale.com reported in June 2019, that the annual median salary for ERP managers was $97,308.
The following articles contain useful information on related careers. They provide details about job descriptions and duties, required education, median annual salary, and career outlook from BLS.