Flight Attendant Careers
Flight attendants make sure airline passengers are comfortable and safe, while providing regular airline services. Specific tasks might include communication with the pilot and other airline staff, performing routine preflight inspections, and assisting with all passenger needs like serving drinks, offering food options and answering questions. Becoming a flight attendant online is relatively difficult because of the in-person training requirements. The table below provides information for flight attendant careers.
|Required Skills||Customer service, communication, attentiveness|
|Job Growth*||10% for 2018-2028|
|Median Salary (2018)*||$56,000 per year|
Source: *U.S Bureau of Labor Statistics
How to Become a Flight Attendant
Pursuing a flight attendant career begins with gaining customer service experience and/or receiving education in a related field. In addition to online coursework and applying to airline positions online, you will need to complete in-person training and certification.
Step 1. Pursue an Education
To become a flight attendant, a high school diploma is typically required, though some airlines may prefer a college background in a related field. Because of this, you may want to pursue an online program in hospitality, communications, or travel/tourism. Online programs may allow flexibility with completing your degree while working. Whether you want to pursue an associate's or a bachelor's, your coursework may include hospitality management, business operations, or marketing.
Step 2. Get Customer Service Experience
Before you can become a flight attendant, most airlines prefer their applicants to have prior work experience in a customer service field. Experience may include one to two years in retail, restaurants, or other sales experience that work with the general public. You may want to work in a customer service field while attending college to get a head start. Many airlines, especially ones that fly to international destinations, prefer candidates who speak a second or third language. There are many sites, videos and apps that offer training in foreign languages, or you might add some foreign language classes to your online college curriculum.
Step 3. Find an Airline
Your next step will be to find an airline you'd like to work for. Finding open positions can be as simple as doing an online search and applying via their career website. Most airlines require flight attendants to have a valid passport and 20/40 vision. Additionally, it is expected that you will meet height and weight requirements, as aircraft are generally confined to tight spaces for long periods. Lastly, it is expected that you will be comfortable with traveling, as well as being away from home for extended periods.
The interviewing process for flight attendants can be rigorous. Most airlines go through several rounds of interviews and many of the initial rounds are conducted via a video chat. Many blogs, forums and videos exist to help aspiring flight attendants prepare for these interviews.
Step 4. Training and FAA Certification
Upon getting hired through an airline, you will undergo in-person training that may last three to six weeks. Training typically includes emergency procedures (evacuation, emergency equipment, administering first aid), as well as operational functions and customer service. Near the end of your training, you may go on 'practice flights' to simulate a real-life day on the job. After completing training, you may be referred for certification by the Federal Aviation Administration (FAA). This certification is specific to the aircraft you will be working in. You must receive annual training to maintain your certification and employment.