Implementation Manager: Job Description & Salary

When a company is changing operational procedures or introducing new software or equipment an implementation manager will oversee the introduction of the changes. They prepare staff and oversee the process to ensure the transition is smooth.

Career Definition of an Implementation Manager

Implementation managers develop processes in order to effectively introduce new programs or systems into the workplace. Many implementation managers are involved with facilitating the use of new computers, technology or software so it is common for implementation managers to work closely with information technology (IT) staff. The implementation manager is a type of project manager that works specifically on introducing new systems and equipment. They aren't involved with creating computer programs or the new technology but they do have the responsibility of ensuring that new resources are implemented effectively.

In order to do this the implementation manager will clarify their company's goals. They will develop an implementation strategy, which involves identifying the tasks that need to be completed to prepare staff for the new resources. They also ensure that the staff who will be using the new equipment or software are informed about the changes in advance and receive appropriate training to prepare for implementation. The implementation manager may also delegate tasks to staff to ensure that deadlines are met. When issues are identified they relay them and seek answers to relevant questions that staff have. In order to complete their duties effectively they must remain in contact with the project manager overseeing the creation of the resources. Implementation managers may also work in other departments in which they are responsible for implementing operational processes or programs for staff or clients.

Educational Requirements Bachelor's degree
Job Skills Communication skills, teamwork skills, time management skills, leadership skills, ability to train others, organizational skills, decision-making skills, computer skills
Median Salary (2018)* $70,397
Job Outlook (2016-2026)** 12% (computer and information systems managers)

Sources: *PayScale; **U.S. Bureau of Labor Statistics

Required Education

In order to pursue a career as an implementation manager it is necessary to earn a bachelor's degree. Since many implementation managers work closely with IT professionals it's common for individuals interested in this career to study computer science or a similar discipline. It's also an option to pursue a degree in business. Many employers seek implementation managers with relevant experience, which can be gained by working in entry-level IT jobs or through internship programs. Earning Project Management Professional (PMP) certification may be necessary for some positions.

Required Skills

Implementation managers must be capable of working with different departments and groups of staff so teamwork skills are important. Communication skills are also important because they are responsible for ensuring that relevant information is conveyed to the right staff. Organizational skills are vital because they ensure that implementation managers will see that all appropriate tasks are completed on time.

Career Outlook and Salary

The U.S. Bureau of Labor Statistics (BLS) listing for computer and information systems managers encompasses the role of the implementation manager. A 12% job growth rate is expected for computer and information systems managers from 2016 to 2026, according to the BLS. In 2018, PayScale reported that implementation managers earned a median annual salary of $70,397.

Related Careers

Those interested in becoming implementation managers may gain experience through other IT professions prior to advancing to a position as an implementation manager or may also be interested in pursuing other careers in IT. These links lead to information about careers that involve comparable skills and training.


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