Career Definition of an Organizational Effectiveness Manager
The organizational effectiveness manager's primary objective is to prepare staff so that their company's business goals can be met. They must have a clear understanding of the objectives of their business and the specific goals they are working towards, which comes from meeting with management. They then develop a strategy to prepare staff so that they have the skills and knowledge needed to successfully fulfill those goals. This can include producing a number of different things, such as training programs and policies. They may be responsible for leading training programs or providing materials and guidance to others who lead the training.
Part of their duties involves assessing how effective their programs and strategies are. They may modify training materials or policies or develop supplemental materials to address issues that aren't covered sufficiently in existing training programs. In order to be effective in their role they need a clear understanding of the legal rights of staff and they must ensure that managers understand those rights and how they apply to employee policies. Organizational effectiveness managers also ensure that there is a channel for clear communication between the managers and the employees. When there are conflicts they may also play a role in resolving issues.
|Educational Requirements||Bachelor's degree|
|Job Skills||Communication skills, computer skills, interpersonal skills, teaching skills, leadership skills, organizational skills, problem-solving skills, multitasking skills, teamwork skills, independent work skills|
|Median Salary (2020)*||$89,300|
|Job Outlook (2018-2028)**||8% (all training and development managers)|
Sources: *PayScale; **U.S. Bureau of Labor Statistics
The minimum education requirements for organizational effectiveness managers is a bachelor's degree. Those planning on a career in this field can opt to study training and development, human resources or organizational development and they may also benefit from taking business courses. Relevant work experience is often required so completing a degree program with an internship may help graduates acquire jobs. Although it is not always required many employers prefer applicants with a relevant master's degree. Professional certification, such as the Certified Professional in Learning & Performance may also be an asset for those entering this field.
Organizational effectiveness managers must have strong communication skills because facilitating communication is an important part of their job and they regularly interact with both managers and employees. They must have strong interpersonal skills so that they can effectively interact with staff. Problem-solving skills are important because they may help resolve workplace conflicts. They also need organizational skills to produce effective training materials and present information in a logical manner. Multitasking skills are important because they may be managing several different projects at the same time.
Career Outlook and Salary
PayScale reports that as of 2020, organizational effectiveness managers earned a median salary of $89,300 per year. Organizational effectiveness managers are included with the U.S. Bureau of Labor Statistics (BLS) listing for training and development managers. According to the BLS, training and development managers will experience an 8% rate of job growth from 2018 to 2028. This is higher than the average job growth rate for all occupations during that time frame, which the BLS expects to be 5%.
Employers typically require organizational effectiveness managers to have relevant practical experience so those interested in this type of career may start out by working in human resources or as training specialists. Learn more about related careers that can help prepare you for a future as an organizational effectiveness manager through the links here.