Career Definition of a Product Sales Specialist
Product sales specialists can work with clients, sales staff and product development teams. Their specific responsibilities may vary based on the industry they work in, but most of these specialists serve as a conduit between those who create products and those who buy them. Their role commonly involves developing sales strategies, working to expand their customer base and maintaining business relationships with clients. They may work on the front lines as the public face of their company and spend a lot of time meeting with clients and potential clients. In addition, they can be involved in negotiating sales contracts and may also be responsible for teaching customers how to use the products that they've purchased.
These specialists may also meet with clients prior to a product's delivery and help establish their specific needs. They convey these requirements to their company so that they can ensure customer satisfaction. Their work can also involve market research and reviewing information to identify areas of potential sales growth. They may participate in setting goals, training other sales staff and developing tactics to achieve sales targets.
|Educational Requirements||Bachelor's degree|
|Job Skills||Teamwork skills, communication strengths, customer service skills, technical abilities, problem-solving skills, analytical strengths, organizational skills|
|Average Salary (2020)*||$70,884|
|Job Outlook (2016-2026)**||6% (sales engineers); 2% (wholesale and manufacturing sales representatives)|
Sources: *Glassdoor.com; **U.S. Bureau of Labor Statistics
There are some career opportunities available to product sales specialists that do not require formal postsecondary training, but it is most common for employers to expect these specialists to have a bachelor's degree. A common field of study for product sales specialists is business. Those who are considering a career working with scientific equipment or medical supplies or technical products will need relevant training. To prepare for a career in these areas it is often necessary to earn a degree in science or engineering.
Product sales specialists must be able to interact effectively with customers and this means that good customer service and communication skills are required. They also need to have teamwork skills to work effectively with other sales and product development professionals in their company. Their duties can involve assessing data to determine how to increase sales or expand their client base so analytical strengths are essential. Organizational skills are also important because these specialists may work on many projects and accounts at the same time, and they must prioritize tasks and meet deadlines.
Career Outlook and Salary
Product sales specialists enjoyed a high salary in 2020. According to Glassdoor.com, these sales professionals took home an average annual income of $70,884. The roles for sales engineers and wholesale and manufacturing sales representatives share comparable duties with product sales specialists. According to the U.S. Bureau of Labor Statistics (BLS), from 2018 to 2028 sales engineers will see a 6% job growth rate, while jobs for wholesale and manufacturing sales representatives will expand 2% during that same time period.
There are a number of career options that involve selling products or buying products on behalf of companies, and these jobs require many of the same skills as product sales specialists. Learn more about other professions related to sales through the links provided here.