What is a Revenue Cycle Trainer?
The revenue cycle includes all administrative and clinical operations related to collection of revenues for patient services, or the entire cycle of a patient account from creation to payment.
A revenue cycle trainer conducts technical training programs for new and current revenue cycle employees at an organization. They establish training goals by creating a training program, including outline, text, handouts, tests, and exercises. In addition, they provide hands on and classroom training and draft performance reports on trainees. Training will include lessons on all revenue cycle operations, as well as the use of software and other tools that are used in the revenue cycle process. A revenue cycle trainer will also help with daily revenue cycle activities, including analytics and system review.
|Educational Requirements||Bachelor's degree preferred|
|Job Skills||Written and verbal communication, leadership, public speaking, teaching, revenue cycle operations, billing, Microsoft Office|
|Median Salary (May 2018)*||$60,870 (for all Training and Development Specialists)|
|Job Outlook (2016-2026)**||11% (for all Training and Development Specialists)|
Source: *U.S. Bureau of Labor Statistics
A bachelor's degree in Business Administration, Health Administration, Education or a related field is typically preferred by employers. An associate's degree in a related field or high school diploma or equivalent with several years of relevant work experience will sometimes be accepted. There are also several certifications available for revenue cycle trainers. The American Association of Healthcare Administrative Management (AAHAM) offers the Certified Revenue Cycle Specialist (CRCS), the Certified Revenue Integrity Professional (CRIP), and the Certified Revenue Cycle Professional (CRCP). A successful revenue cycle trainer will take action throughout their career to stay up-to-date on new teaching methods and techniques, learning trends, and technologies.
A revenue cycle trainer must have excellent verbal and written communication and leadership skills, as well as experience in public speaking, teaching, adult learning principles, and conflict resolution. These skills will come into play when conducting training lessons. They will need to be proficient in billing, insurance verification, and collection practices. Trainers may also need to be skilled in professional billing and registration software, such as Epic or McKesson STAR, along with other operations software, such as Microsoft Office Suite.
Career Outlook and Salary
The U.S. Bureau of Labor Statistics (BLS) reports that employment of all training and development specialists is estimated to grow 11% from 2016 to 2026, faster than the average for all occupations. Healthcare practices have been impacted by changing government regulations to healthcare in many ways, including lower reimbursements from insurance, stricter requirements for claim data submissions, and adjustments made to billing for care. Having a first-rate revenue cycle is now more important than ever, making effective revenue cycle trainers very valuable. The BLS also reports that the median salary in May 2018 for all training and development specialists was $60,870.
Below are a few careers related to a revenue cycle trainer.